Matthew Knapp

1. Led strategic planning initiatives to enhance community engagement and outreach programs.
2. Developed and implemented operational procedures to streamline church activities and improve efficiency.
3. Managed volunteer recruitment, training, and coordination for various church events and services.
4. Oversaw budgeting processes to ensure responsible financial stewardship within the organization.
5. Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.

• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

1. Selling customers for the Century Link phone and internet company. I was the primary sales agent that delt with all the prior customer base and calling them back and regaining all the trust to recommit them to our company. I was the top sales agent for this campain and also did all the F.C.C recordings and took over all financial responsabilities.

2. Self-motivated, with a strong sense of personal responsibility.
3. Assisted with day-to-day operations, working efficiently and productively with all team members.
4. Learned and adapted quickly to new technology and software applications.
5. Demonstrated strong organizational and time management skills while managing multiple projects.

• Strengthened communication skills through regular interactions with others.

1. Business owner dealing with all contracts and sales for the entire company. I was first a formost the owner and delt with all customer sales and employee hiring and firing and also delt with all contract and the ligistics of the business.
2. Worked well in a team setting, providing support and guidance.
3. Excellent communication skills, both verbal and written.
4. Assisted with day-to-day operations, working efficiently and productively with all team members.
5. Managed time efficiently in order to complete all tasks within deadlines.

• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Sold vacation packages for the Hilton hotel chains they would reserve a room with reservations and then they would be transferred to my department and I would further persue them to puchase a vacation package for them to come and visit Hiltons Timeshare resorts.

• Sold vacation packages for a travel club there in the Branson Missouri area I would cold call people at thier home and sell them packages to the Branson area and also to many different locations and they would in the process go to visit a travel club organization while they were on their trip and they would try to sell them an additional club membership that would help them on the future vacations that they may have had planned with their familys.

• Sales of vacation packages for the Branson Missouri area would cold call prior guests and ask them to return to the Branson area on a discounted vacation package and while they were in town they would visit a travel club agency to further assist them in purchasing a club membership that will assist them in future vacations and travel.

• I assisted prior Credit card holders for the J.P. Morgan chase bank and delt with them on a one on one basis on whatever need they might have needed as a customer such as. Card holders unhappy about payment issues and percentages that they wanted lowered and issues for merchants that they werent aware of that needed to be corrected. After the call and when I had taken care of all the issues that the customer needed fixed I would further ask them if they wanted to purchase a Social Security protection plan that would protect their S.S. number from being acessed fom people that were trying to steal identities.

• Building and putting together furnishing such as love seats couches and foot stools for a top of the line furnishing company in the United States area one of the buiggest furniture manufacturing companies. I did all the building and loading of the truck and all the nessisary needed assignee jobs needed to make the factory work properly.