Matthew Koller
Manahawkin,NJ
Summary
Motivated college student pursuing a degree in Finance at Arizona State University. Driven to surpass goals, and utilize my current skillset to improve business operations. Demonstrating strong work ethic, and excellent communication will allow me to thrive in any work environment. Seeking an opportunity that will leverage my past experience's, and advance my knowledge in the finance field.
Overview
4
4
years of professional experience
Work History
State Farm: Internship
Dave Snell, State Farm
08.2023 - 12.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Server
Anoche Cantina
01.2023 - 05.2023
- Excellent customer service skills with the ability to interact with customers in a professional and courteous manner
- Time-management skills to handle multiple tasks efficiently and effectively
- Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude and composure
Server/Bartender
Nardi's Tavern & Grille
05.2022 - 08.2022
- Strong problem-solving skills to address challenges in a quick and effective manner
- Addressed inquiries, resolved customer issues and managed customer relations.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Guest Advocate
Target
04.2020 - 09.2020
Education
Bachelor of Science - Finance
Arizona State University
Tempe, Arizona05.2026
High School Diploma -
Southern Regional Highschool
New Jersey06.2022
Skills
- Customer Service
- Attention to detail
- Organization
- Leadership
- Communication
- Time management
- Insurance Coverage Review
technical skills
Technical Skills
● Microsoft Excel ● Office Suite
● E-CRM
● Microsoft Word
● Powerpoint
Additional Information
Phi Gamma Delta (FIJI)
- Member since November 2022
- Participated in a variety of philanthropy and charity events to support my surrounding community and those who are in need
- Demonstrated leadership, teamwork, and organizational skills through active involvement
Volunteer & Community work
Volunteer & Community work
● Homeless Shelter Volunteer - (Bayside Chapel)
● Youth Soccer Volunteer - (McKinley Elementary)
● Earth Day Cleanup - Southern Regional Highschool
Accomplishments
Achievements
● Sep 2019 - Jun 2022 Duel Sport athlete in HS (Soccer & Track)
● 4 consecutive years of 4.0 GPA (2019-22') - Southern Regional Highschool
● Varsity/Club Captain (2019-22') - Southern Regional Highschool
Timeline
State Farm: Internship
Dave Snell, State Farm
08.2023 - 12.2023
Server
Anoche Cantina
01.2023 - 05.2023
Server/Bartender
Nardi's Tavern & Grille
05.2022 - 08.2022
Guest Advocate
Target
04.2020 - 09.2020
Bachelor of Science - Finance
Arizona State University
High School Diploma -
Southern Regional Highschool
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