Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales
Money Metals Exchange
12.2022 - Current
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Store Manager
Curtis Blue Line
12.2019 - 01.2021
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Contract Specialist
Direct Fairways
08.2017 - 05.2019
Provided exceptional customer service to diverse clientele even in high-stress environments.
Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
Negotiated with bidders to achieve fair, reasonable and positive outcomes.
Assisted contract and legal professionals to address contract issues and developments.