Matthew Kruse
Coral Springs,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Pompano Beach Brewing Company
Pompano Beach, FL
01.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Bartender
Bangin Banjo Brewing
01.2019 - 01.2021
- Comprehensive knowledge of the brewing process and of our rotating beer lineup
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar Manager/Floor Manager
World of Beer, Coconut Creek
10.2015 - 06.2020
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
Product Manager
World of Beer Plantation
01.2018 - 02.2019
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Monitored market trends and competitor performance to update promotional strategies.
Education
Bachelor of Arts - History & Economics
Fordham University
New York, NY06.2007
Skills
- Networking Abilities
- Product Analysis
- Cross-Functional Team Management
- Event Management
Certification
- Cicerone Certified Beer Server
Timeline
General Manager
Pompano Beach Brewing Company
01.2021 - Current
Bartender
Bangin Banjo Brewing
01.2019 - 01.2021
Product Manager
World of Beer Plantation
01.2018 - 02.2019
Bar Manager/Floor Manager
World of Beer, Coconut Creek
10.2015 - 06.2020
Bachelor of Arts - History & Economics
Fordham University
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