MATTHEW LANDES
Richards Total Backyard Solutions
Katy,TX
1
Certification
12
years of professional experience
Results-driven sales leader with 13+ years of experience in high-ticket sales, team management, and revenue growth. Proven track record of exceeding sales targets, training top-performing sales teams, and optimizing customer experience. Adept at consultative selling, finance solutions, and business development across diverse industries. Passionate about driving sales performance, improving operational efficiency, and delivering outstanding customer service.
Work History
Wellness Consultant | Hot Tubs and Backyard Projects
1 Year 11 Months- Top Sales | October 2026
- Generated approximately $800K in annual sold revenue through consultative sales of hot tubs, swim spas, saunas, cold plunges, and complete outdoor-living projects.
- Personally generated $200K in sold revenue in December 2025, ranking as the top salesperson in the department for the month.
- Closed a $135K single-customer outdoor-living project, the highest recorded sale in the company's hot tub department, according to company records.
- Achieved 76–80% close rate, converting qualified prospects into high-ticket projects averaging $30K.
- Consistently close 4–6 projects per month, managing the full sales cycle from lead generation and needs analysis through presentation, financing, negotiation, closing, and project completion.
- Design customized backyard solutions based on customer lifestyle, budget, property requirements, and project goals, utilizing value-based and consultative selling strategies.
- Manage complex multi-component projects requiring coordination across sales, design, financing, installation, delivery, and customer service.
- Consulted clients on wellness solutions, tailoring recommendations to lifestyle, goals, and backyard space requirements.
Motorcycle Sales Professional
11 Months- Top Sales March 2024
- Vehicle Sales and Finance: Building sales deals (Cash & Finance)
- Coordinated marketing events to enhance brand visibility.
- Developed engaging content for social media platforms.
- Followed up with prospective customers to nurture leads and enhance sales conversions.
- Meet and exceed contact goals as assigned by the Sales Manager.
Travel Agent
8 Months- Served as a Cruise Booking Specialist, matching customers with travel products based on budget, preferences, destination, timing, and overall trip objectives.
- Managed over 50 calls a day, lead follow-up, email outreach, and customer engagement to generate and advance sales opportunities.
- Acted as a Cruise Booking Specialist, matching customers with travel products based on budget, preferences, destination, timing, and overall trip objectives.
- Managed customer relationships during booking process, maintaining accurate lead, reservation, and transaction information.
- Processed invoices, refunds, reconciliations, and accounts receivable associated with travel transactions. Demonstrating attention to financial accuracy and transactional detail.
- Applied sales, customer-service, and marketing techniques to convert inquiries into completed transactions while ensuring high-touch customer experience.
Sales Manager
11 Months- Led a high-performing sales organization of 10 sales professionals and 2 Assistant Sales Managers, overseeing daily sales activity, performance management, training, customer experience, and deal execution.
- Managed a team averaging approximately 60+ motorcycle sales per month, establishing sales goals, monitoring KPIs, analyzing performance trends, and coaching representatives toward individual and team objectives.
- Enhanced sales closing performance and increased front-end and back-end gross through improved deal structure, objection handling, product presentation, and F&I integration.
- Achieved average backend F&I gross of $2,400 per motorcycle deal while ensuring consistent F&I product penetration in motorcycle sales.
- Conducted daily one-on-one coaching sessions covering sales performance, pipeline activity, phone skills, customer experience, product knowledge, and closing techniques.
- Monitored CSI/CXI performance and customer retention, maintaining strong customer-experience scores while balancing revenue and profitability objectives.
- Implemented cross-selling strategies for motorcycles, parts & accessories, financing, insurance products, warranties, and service plans to maximize customer value.
Assistant Sales Manager | Internet Sales Manager
3 Years 4 Months- Consistently averaged 12–15 motorcycle sales per month, with a personal record of 19 motorcycles sold in a single month in 2020.
- Managed complete motorcycle transactions from initial prospecting and needs analysis through product selection, financing, negotiation, contracting, and delivery.
- Built and structured both cash and financed motorcycle deals, incorporating financing, protection products, warranties, and additional dealership services.
- Consistently followed up with prospects through phone, email, outbound calling, and CRM activity to generate appointments and close opportunities.
- Followed up with prospects via phone, email, and CRM activity, generating appointments and closing sales opportunities.
- Trained and developed new sales hires on product knowledge, sales processes, and customer service to improve team performance and sales effectiveness.
- Consulted on event planning and marketing strategies, enhancing dealership promotions, customer engagement, and lead generation.
- Created social media content and supported digital marketing initiatives across dealership channels, combining sales knowledge with hands-on marketing execution.
Sales and Finance Professional | Marketing Director
4 Years 3 Months- Consistently averaged 12–15 motorcycle sales per month, with a personal record of 19 motorcycles sold in a single month in 2020.
- Dealer earned multiple Bar & Shield Awards and was recognized as a Top Salesman multiple times throughout Harley-Davidson career.
- Managed complete motorcycle transactions from initial prospecting and needs analysis through product selection, financing, negotiation, contracting, and delivery.
- Built and structured both cash and financed motorcycle deals, incorporating financing, protection products, warranties, and additional dealership services.
- Followed up with prospects via phone, email, outbound calling, and CRM activity, generating appointments and closing opportunities.
- Trained and developed new sales hires in product knowledge, sales processes, customer service, prospecting, negotiation, and closing techniques, enhancing overall team sales effectiveness.
- Consulted and planned events and marketing initiatives, contributing to dealership promotions, customer events, brand initiatives, and lead-generation activities.
- Created social media content and supported digital marketing initiatives across dealership channels, combining sales knowledge with hands-on marketing execution.
Education
- Graphic Communications
High School Diploma
Skills
Consultative & Solution-Based Selling
High-Ticket Sales & Closing Strategies
AI Tools & Business Applications
Business Development & Revenue Growth
Strategic Sales & Negotiation
Sales Leadership & Team Management
Social Media Marketing & Content Creation
Digital Marketing & Brand Development
CRM Systems & Sales Pipeline Management
Project Management & Sales Operations
Strategic Networking & Relationship Building
Cross-Selling
Upselling & Revenue Optimization
Certification
- Marketing with TikTok Specialization - Certified
- Google AI Essentials Specialization - Certified
Timeline
Wellness Consultant | Hot Tubs and Backyard Projects
Richards Total Backyard Solutions
12.2024 - CurrentRead More
Motorcycle Sales Professional
Mancuso Harley-Davidson Central
01.2024 - 12.2024Read More
Travel Agent
Vacations To Go
04.2023 - 12.2023Read More
Sales Manager
Republic Harley-Davidson
05.2022 - 04.2023Read More
Assistant Sales Manager | Internet Sales Manager
HARLEY-DAVIDSON OF THE WOODLANDS
01.2019 - 05.2022Read More
Sales and Finance Professional | Marketing Director
HARLEY-DAVIDSON OF THE WOODLANDS
10.2014 - 01.2019Read More
Spring High School
High School Diploma
Read More
Lone Star College System
from Graphic Communications
Read More