Matthew Lang
Batavia,OH
Summary
Customer Service Cashier experienced working in retail environment. Successful operating cash registers and performing various assigned task including acting as store manager when manager/ owner was unavailable. Genuine people-person successful in mediating various situations with customers as well as employees. Utilized organization and time managements skills in the scope of preparing and maintaining the store and products from before thru after hours.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Overstock Guys
Cincinnati, OH
11.2021 - 01.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- May Contact Nick Rust (Owner) 513.479.8383
For Reference
Education
Bachelor of Science in Nursing - Nursing
The Christ College of Nursing And Health Sciences
Cincinnati, OH 05.2026
High School Diploma -
Archbishop McNicholas High School
Cincinnati, OH05.2022
Skills
- Detail Oriented
- Focus on Customer Satisfaction
- Reliable
- Excellent Time Management
- Patient and Composed
- Organized
Certification
AHA Basic Life Support
Timeline
Customer Service Cashier
Overstock Guys
11.2021 - 01.2024
Bachelor of Science in Nursing - Nursing
The Christ College of Nursing And Health Sciences
High School Diploma -
Archbishop McNicholas High School