Matthew Langager
Pueblo,CO
Summary
Detail-oriented individual with a strong work ethic and safety awareness. Experienced in maintaining cleanliness and organization in various settings, consistently delivering high-quality service and fostering positive team dynamics.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Behavioral Health Technician] position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Porter
TA Express
07.2025 - Current
- Assisted in maintaining cleanliness and organization of guest areas.
- Delivered excellent customer service by promptly responding to guest inquiries.
- Supported team in loading and unloading luggage and packages.
- Followed safety protocols while performing daily tasks and responsibilities.
- Collaborated with staff to enhance overall guest experience through teamwork.
- Adapted quickly to changing priorities during peak hours of operation.
- Maintained inventory of supplies, ensuring availability for daily operations.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Maintained building exteriors for professional, clean presentation standards.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
General Labor Worker
PeopleReady
01.2019 - Current
- Operated heavy machinery for loading and unloading materials efficiently.
- Maintained clean and organized work areas to ensure safety compliance.
- Assisted team members in completing daily tasks, promoting collaborative environment.
- Monitored inventory levels, reporting discrepancies to management promptly.
- Followed safety protocols consistently, reducing workplace incidents significantly.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
- Efficiently completed manual labor tasks under varying weather conditions while maintaining a safe environment for coworkers.
- Loaded, unloaded, and moved material to and from storage and production areas.
Soil Sort
Hospital Cooperative Laundry
01.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Packager
Klein Tools
01.2016 - 01.2018
- Operated packaging machinery to ensure quality and efficiency in production workflows.
- Inspected finished products for compliance with safety and quality standards.
- Collaborated with team members to streamline packing processes and improve output.
- Maintained inventory levels by tracking supplies and notifying management of shortages.
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
Kitchen Manager
Smugglers Wharf
01.2013 - 01.2015
- Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
- Trained and mentored kitchen staff, enhancing team performance and efficiency.
- Streamlined food preparation processes, improving service speed and quality.
- Supervised kitchen operations, ensuring compliance with health and safety standards.
- Trained staff on food preparation techniques and kitchen equipment usage.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Implemented quality control procedures to maintain high food standards consistently.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
- Optimized food presentation techniques, enhancing visual appeal of dishes while maintaining consistent portion sizes.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
Line Cook
Parlor City Pub and Eatery
01.2011 - 01.2013
- Prepared high-quality dishes in fast-paced kitchen environment.
- Maintained cleanliness and organization of cooking stations for optimal efficiency.
- Collaborated with team members to ensure timely meal service during peak hours.
- Assisted in menu development by providing input on seasonal ingredients and trends.
- Trained new staff on food preparation techniques and kitchen safety protocols.
- Implemented inventory management practices to reduce waste and optimize supply usage.
- Executed special dietary requests while maintaining flavor and presentation standards.
- Developed efficient cooking methods to enhance speed without compromising quality.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Helper
Pipepros
01.2010 - 01.2011
- Operated tools and equipment to assist in pipeline installations and maintenance.
- Collaborated with crew members to ensure efficient workflow and safety compliance on job sites.
- Assisted in loading and unloading materials, contributing to timely project completion.
- Monitored work site for hazards, implementing corrective measures as necessary to maintain safety standards.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Operated various hand and power tools to complete general tasks.
Cashier
Caseys General Stores Inc
01.2008 - 01.2010
- Processed customer transactions accurately and efficiently, ensuring prompt service at busy store locations.
- Managed cash register operations, maintaining balanced drawers and adhering to cash handling policies.
- Trained new cashiers on operational procedures, enhancing team performance and service quality.
- Resolved customer inquiries and complaints effectively, fostering positive shopping experiences.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Implemented promotional displays in-store, increasing visibility of sales items and boosting customer interest.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
Sales Associate
Foot Locker
01.2006 - 01.2008
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels, ensuring timely restocking of popular merchandise.
- Trained new team members on sales techniques and store policies.
- Collaborated with management to implement promotional strategies that increased foot traffic.
- Maintained visual merchandising standards to optimize product displays and attract customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Behavioral Health - Behavioral Health
05-2027
High School Diploma -
05-2005
Skills
- Customer service
- Strong work ethic
- Problem-solving
- General labor
- Valid Driver's license
- Safety awareness
- Worksite safety
- Punctual and dependable
- Heavy lifting
- Cleanliness and hygiene
- Ensuring customer satisfaction
- Critical thinking
- Facility cleaning
- General maintenance
- Janitorial duties
- Building maintenance
- Work orders
- Work Planning and Prioritization
- Hand tool expertise
- Power tools
- Hand tools
Certification
Behavioral Health Degree
Languages
English
Full Professional
Interests
- Team Sports
- Swimming
- Regularly practice mindfulness and meditation for overall wellness
- Animal Welfare Advocacy
- Environmental Conservation Projects
- Homelessness Outreach
- I participate in a variety of outdoor recreational activities
Timeline
Porter - TA Express
07.2025 - Current
Soil Sort - Hospital Cooperative Laundry
01.2022 - 01.2023
General Labor Worker - PeopleReady
01.2019 - Current
Packager - Klein Tools
01.2016 - 01.2018
Kitchen Manager - Smugglers Wharf
01.2013 - 01.2015
Line Cook - Parlor City Pub and Eatery
01.2011 - 01.2013
Helper - Pipepros
01.2010 - 01.2011
Cashier - Caseys General Stores Inc
01.2008 - 01.2010
Sales Associate - Foot Locker
01.2006 - 01.2008
Pueblo Community College - Behavioral Health, Behavioral Health
Washington High School - High School Diploma,