Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Owner
Cadillac Home Improvement
Creighton, PA
01.2015 - Current
Analyzed customer requirements to determine the best approach for responding to bids in both residential and commercial settings.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Customer Sales and Service Expert
Conserv-Air Heating & Air Conditioning
Cleveland, OH
02.2014 - 10.2015
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, queries, and complaints.
Provided accurate information on products and services to customers.
Advised customers on product features, benefits and warranties.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
Education
High School Diploma -
Highland High School
Natrona Heights, PA
06-2000
Heavy Equipment Maintenance And OperatioTechnology
Pittsburgh Job Corps
Pittsburgh, PA
HVAC Installation And Repair
Forbes Road Career And Technology Center
Monroeville, PA
Skills
Cost Reduction
Customer Relations
Project Management
Negotiation
Bidding processes
Client Service
Efficiency
Time Management
Affiliations
Family Man
Playing Chess
Enjoying Sports and Outdoor Activities
Timeline
Owner
Cadillac Home Improvement
01.2015 - Current
Customer Sales and Service Expert
Conserv-Air Heating & Air Conditioning
02.2014 - 10.2015
High School Diploma -
Highland High School
Heavy Equipment Maintenance And OperatioTechnology