Matthew Lindahl
Manchester,CT
Summary
Results-driven Dock Leader in Training with a proven track record of exceeding productivity benchmarks and maintaining high safety standards. Demonstrated expertise in planning dock operations and mentoring teams to enhance efficiency and compliance.
Overview
5
5
years of professional experience
Work History
Dock Leader in Training
BDL4
Windsor, CT
09.2025 - Current
- Planned daily dock operations for the efficient unloading of shipments, achieving the benchmark standard of 90% unload compliance.
- Mentored dock associates' compliance with established safety measures while unloading shipments, recording zero safety incidents in December 2025.
- Published periodic shift plans while adhering to unload compliance and labor plan targets, achieving a site record of 473,695 units stowed.
Stower, Waterspider, Jam Clear
BDL4
Windsor, Connecticut
09.2024 - Current
- Exceeded the benchmark of 250 UPH in Stow, with the personal top-performing shift achieving 563 UPH, over 5,000 units stowed, and recognized in the top 1% percentile for productivity within that period.
- Learned new roles as a waterspider for stow floors, and jam clearing for station and conveyor lines.
- Assigned as Jam Clear for Inbound Flow, clearing and mitigating obstructions in under 2 minutes to ensure optimal workflow throughout the receiving conveyor lines from the Receiving Dock and Decant department leading to the stow floors.
Inbound Flow Lead
BDL4
01.2025 - 08.2025
- Partnered with RME, utilizing ICW and the Jam Dwell dashboard to highlight frequent mechanical barriers, determine operational risk, and reduce jam DPMO by 10%.
- Monitored ARSTOW, MIRS health, and TPM with Grafana and iGraph, posted hourly reports, adjusted the Stow-Decant HC Ratio, and input workflow adjustments in sortation, reducing MIRs by recirc 7%, and increasing throughput by 9.52%, from 105 TPM to 115 TPM.
- Coordinated hourly action plans in Phases 1 and 2 of QS, achieving a site record of 68,755 units, an 18-point increase to UPH at 503 UPH, and a 6-point increase in TPH.
Swing Shift Manager
Macdonald's Walsh Enterprises Inc.
Vernon, CT
12.2020 - 06.2024
- Ensured consistent achievement of over 95% customer satisfaction and order accuracy for shifts supervised.
- Shortened drive-thru times (OEPE) on nights by 30%, serving as a key factor in driving overall customer satisfaction success.
- Appointed to various franchised-owned establishments in Manchester, Vernon, Ellington, and East Hartford, tasked with training new shift managers on learning to perform food waste counts, counting drawers at the end of their assigned shifts, conducting daily safe audits, staffing scheduled crew members, and understanding opening and closing procedures.
- Engaged with company supervisor and owners at all seven franchised-owned locations ahead of food safety inspections, leading to every location attaining more than 95% score.
Education
High School Diploma -
Rockville High School
Vernon, Connecticut06-2021
Skills
- Microsoft Office Suite proficiency
- Team collaboration
- Adaptability
- Effective communication
- Safety compliance
- Problem solving
Timeline
Dock Leader in Training
BDL4
09.2025 - Current
Inbound Flow Lead
BDL4
01.2025 - 08.2025
Stower, Waterspider, Jam Clear
BDL4
09.2024 - Current
Swing Shift Manager
Macdonald's Walsh Enterprises Inc.
12.2020 - 06.2024
High School Diploma -
Rockville High School