MATTHEW LOLAR
Atlanta,GA
Summary
Detail-oriented customer service advocate with extensive experience in education and operational management. Proven track record as Site Director, leading after-school programs and collaborating with the University of Chicago at the School of Medicine. Strong skills in team leadership, strategic planning, and effective communication, driving successful project outcomes and stakeholder satisfaction. Committed to fostering collaboration and continuous improvement in diverse operational environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Director
KinderCare / Champions
Chicago, IL
08.2020 - 01.2024
- Lead and supervise a group of teachers to create unique, engaging classroom experiences.
- Ensure the site is operating effectively, maintaining licensing, safety, and educational standards.
- Cultivate positive relationships with families, teachers, school, and district leaders.
- Lead the recruitment and enrollment efforts of new families and children at our sites.
Project Coordinator
United Healthcare / Optum
Minneapolis, MN
07.2020 - 03.2021
- Facilitated communication between various stakeholders to ensure project goals were met.
- Developed and implemented project plans, ensuring alignment with company objectives.
- Collaborated with key team members to define project scope and deliverables.
Disability Evaluation Specialist
Premier Disability Services LLC
Coon Rapids, MN
01.2015 - 11.2018
- Examined and evaluated data to determine eligibility for disability benefits under Titles 2 and 16 of the Social Security Act.
- Developed initial cases and reconsiderations by examining a claimant's health, income, and work history.
- Reviewed and analyzed the claimant’s medical and vocational evidence upon receipt.
- Requested consultative medical examinations if there was not enough evidence to determine a case.
- Filed information and evidence into appropriate case files.
Education
Bachelors Degree -
DePaul University
Chicago, IL06-2018
Skills
- Customer management
- Customer advocate
- Administrative tasks
- Operations specialist
- Classroom management
- Team collaboration
Certification
- Substitution License
Timeline
Site Director
KinderCare / Champions
08.2020 - 01.2024
Project Coordinator
United Healthcare / Optum
07.2020 - 03.2021
Disability Evaluation Specialist
Premier Disability Services LLC
01.2015 - 11.2018
Bachelors Degree -
DePaul University