Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Matthew Long

Columbus,OH

Summary

Proven track record of enhancing customer satisfaction and efficiency, as demonstrated at The Promise Inc. Skilled in safe driving and problem-solving, I excel in fast-paced environments, significantly improving delivery times. My leadership at FedEx showcased my ability to streamline package handling, embodying teamwork and attention to detail.

Overview

8
8
years of professional experience

Work History

Delivery Driver

The Promise Inc
06.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Electrical Apprentice

Countryside Electric
11.2022 - 06.2023
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.

Cook

Pizza Cottage
02.2022 - 11.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Senior Technician

Perfect Power Wash
06.2021 - 02.2022
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.

Package Handler

FedEx
03.2019 - 05.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Package Handler

UPS
09.2017 - 04.2019
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Shift Leader

McDonald's
08.2016 - 09.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Central Crossing High School
Grove City, OH

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Problem-Solving
  • Safe Driving
  • Time management skills
  • Heavy Lifting
  • Stocking and Inventory
  • Forklift Operation
  • Shipping and packaging
  • Familiarity with DOT regulations

Timeline

Delivery Driver

The Promise Inc
06.2023 - Current

Electrical Apprentice

Countryside Electric
11.2022 - 06.2023

Cook

Pizza Cottage
02.2022 - 11.2022

Senior Technician

Perfect Power Wash
06.2021 - 02.2022

Package Handler

FedEx
03.2019 - 05.2021

Package Handler

UPS
09.2017 - 04.2019

Shift Leader

McDonald's
08.2016 - 09.2017

Central Crossing High School

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Matthew Long