Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Longhurst

Cudahy,WI

Summary

With a proven track record at Penske Truck Leasing, I excel in team supervision and work order management, enhancing operational efficiency and quality control. My leadership in maintenance and service positions has fostered professional growth among technicians and improved customer satisfaction, demonstrating a strong blend of technical expertise and interpersonal skills. I have also been a PM skills qualifier for 4 years and have been a mentor for the Maintenance Manager Training program.

Overview

25
25
years of professional experience

Work History

1st Shift Maintenance Supervisor

Penske Truck Leasing
12.2020 - Current
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.

Branch Service Manager

Penske Truck Leasing
10.2017 - 01.2020
  • Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to the company.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Oversaw daily branch preparations to consistently open on-time and maintain readiness to serve customers' needs.
  • Coached staff to improve efficiency and revenue with more effective procedures and approaches.

1st Shift Maintenance Supervisor

Penske Truck Leasing
04.2015 - 10.2017
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.

2nd Shift Maintenance Supervisor

Penske Truck Leasing
09.2014 - 04.2015
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised 8 employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.

Technician

Penske Truck Leasing
11.1999 - 09.2014
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Was in charge on Penske Utility Rental Fleet scheduling and performing routine and diagnostic maintenance on specialized equipment.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Diesel And Powertrain - Diesel Mechanics

Milwaukee Area Technical College
Milwaukee, WI
06.2020

Skills

    Work Order Management

    Team Supervision

    Quality Control

    Training

Timeline

1st Shift Maintenance Supervisor

Penske Truck Leasing
12.2020 - Current

Branch Service Manager

Penske Truck Leasing
10.2017 - 01.2020

1st Shift Maintenance Supervisor

Penske Truck Leasing
04.2015 - 10.2017

2nd Shift Maintenance Supervisor

Penske Truck Leasing
09.2014 - 04.2015

Technician

Penske Truck Leasing
11.1999 - 09.2014

Diesel And Powertrain - Diesel Mechanics

Milwaukee Area Technical College

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Matthew Longhurst