Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Matthew Lugo

Deerfield Beach

Summary

Friendly and reliable with positive attitude, ready to bring strong organizational and communication skills to retail setting. Capable of quickly learning inventory management and customer service techniques, combined with attention to detail. Aiming to provide exceptional service and contribute to smooth and efficient store operation.

Overview

3
3
years of professional experience

Work History

Store Clerk

Publix Supermarkets Store
04.2022 - Current
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.

Education

Bachelor of Arts - Visual Arts

Barry University
Miami, FL
05-2026

Skills

  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Cleaning techniques
  • Team management

Interests

  • Crafting and DIY Projects
  • Graphic Design
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Photography
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I have a passion for photography and editing photos

Timeline

Store Clerk

Publix Supermarkets Store
04.2022 - Current

Bachelor of Arts - Visual Arts

Barry University
Matthew Lugo