Matthew Lynn
New Albany,IN
Summary
Dynamic Assistant Sales Manager with a proven track record at Menards Inc., adept in sales strategy development and team building. Excelled in boosting customer satisfaction and achieving sales goals through innovative relationship management and sales team supervision. Expert in KPI monitoring and performance improvement, driving significant business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Sales Manager
Menards Inc. - Home Improvement
05.2019 - Current
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Strengthened performance by applying excellent program and project leadership skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed over 50 customer phone calls per day
Education
High School Diploma -
Owensboro Catholic High School
Owensboro, KY05.2020
Skills
- KPI Monitoring
- Sales strategy development
- Team building and development
- Action planning
- Relationship building and management
- Sales expertise
- Sales team supervision
- Goals and performance
- Performance Improvement
- Sales Goals
Certification
- CompTia A+ Certification: June 2022 - Present
Timeline
Assistant Sales Manager
Menards Inc. - Home Improvement
05.2019 - Current
High School Diploma -
Owensboro Catholic High School