Matthew Mack

Delivered packages efficiently.

• Ensured optimal freezer performance by conducting routine maintenance checks and promptly addressing mechanical issues.
• Streamlined product stocking processes, ensuring timely availability of products for customers and minimizing out-of-stock situations.
• Ensured compliance with all health codes regarding freezer temperature settings and overall sanitation practices within the department.
• Boosted customer satisfaction by addressing concerns promptly, resolving any issues related to product quality or service experience effectively.

• Hired and trained new employees, demonstrating best methods for serving clients and guests.
• Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.