Matthew Mackovic
Burlington,NC
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Sales Representative
Spectrum
Greensboro, NC
04.2019 - 11.2024
- Met customers in homes and businesses to discuss and demonstrate products.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Put together sales proposals and contracts.
- Inquired about current service levels and offered upgrades.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Contributed to team objectives in fast-paced environment.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Sold products and services in field for company.
- Listened to customer needs to identify and recommend best products and services.
- Developed and implemented successful sales strategies to increase customer base.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Leveraged expert sales and relationship-building abilities to exceed sales quota.
Education
Bachelor of Science - Business
Johnson & Wales University - Charlotte
Charlotte, NC01-2027
Walter M Williams High School
Burlington, NC06.2013
Skills
- Product Sales
- Product Promotion
- Business Growth and Retention
- Service Improvement
- Door-to-Door Sales
- Quotas and Goals
- Lead Generation
- Phone Etiquette
- Submitting Orders
- Profitability Improvement
- Relationship Development
- Problem Resolution
- Strategic Networking
- Providing Feedback
- Product or Service] Expertise
- Deal Negotiations
- Market Research
- Sales Cycle Management
- Regulatory Compliance
- Contract Negotiations
- Closing Techniques
- Goal-Oriented
- Product demonstration
- Field experience
- Goal oriented
- Door-to-door sales experience
- Proposal development
- Customer relationship management
- Sales quota achievement
- Sales strategies
Certification
- CNP - Certified Notary Public
- Basic Life Support
Timeline
Direct Sales Representative
Spectrum
04.2019 - 11.2024
Bachelor of Science - Business
Johnson & Wales University - Charlotte
Walter M Williams High School