Matthew Magathan
Salina,KS
Summary
Empathetic and adaptable individual experienced in customer service and team collaboration. Skilled in training, active listening, and providing tailored support to diverse audiences. Committed to improving experiences and efficiency.
Overview
2027
2027
years of professional experience
Work History
Produce Clerk
Dillons Grocery Store
Salina
02.2024 - Current
- Collaborated with diverse team members to streamline processes and enhance efficiency.
- Trained new employees on safety protocols and best practices.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or methods.
- Provided feedback from customer interactions to management, helping to shape future selections and promotions.
Student Writing Tutor
Kansas State Aerospace and Technology Campus
Salina, KS
01.2023 - 12.2023
- Assisted students in developing writing skills through individual tutoring sessions
- Motivated students with accurate feedback and positive reinforcement.
- Evaluated student assignments and provided constructive feedback on writing techniques
- Guided students in utilizing academic resources for research and citation standards
- Worked with non-native English speakers to overcome language barriers by offering tailored instruction on grammar and vocabulary
Food Pantry Volunteer
God's Store House
Meriden, KS
2018 - 06.2021
- Assisted in sorting and organizing food donations to ensure efficient distribution.
- Engaged with clients to assess needs and provide appropriate resources.
- Collaborated with team members to maintain cleanliness and order within pantry space.
- Participated in outreach efforts to raise awareness of pantry services within the community.
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
- Demonstrated adaptability by stepping into various roles as needed during shifts at the food pantry.
- Served with organization every Saturday for four years.
Education
Bachelor of Science - Aviation Management
Kansas State University Aerospace And Technology Campus
Salina05-2027
High School Diploma -
Jefferson West High School
Meriden05-2021
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Strong and clear communication, both written and oral
- Empathy and patience
- Critical thinking
- Active listening
Timeline
Produce Clerk
Dillons Grocery Store
02.2024 - Current
Student Writing Tutor
Kansas State Aerospace and Technology Campus
01.2023 - 12.2023
Food Pantry Volunteer
God's Store House
2018 - 06.2021
Bachelor of Science - Aviation Management
Kansas State University Aerospace And Technology Campus
High School Diploma -
Jefferson West High School