Summary
Overview
Work History
Education
Skills
Timeline

Matthew Maravilla

Los Angeles,CA

Summary

Dynamic youth worker with a proven track record at Brotherhood Crusade, fostering self-esteem and positive behavior in at-risk youth through active listening and relationship building. Bilingual in Spanish, I excel in customer service and collaboration, ensuring a supportive environment while effectively managing workflow and providing CPR/AED certified assistance.

Overview

1
1
year of professional experience

Work History

Youth Worker

Brotherhood Crusade
05.2021 - 01.2022
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.

Store Clerk

99 Cent Store
09.2020 - 01.2021
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.

Education

Road To Success Academy Campus Kilpatrick, 427 S. Encinal Canyon Road Malibu Ca 90265
01.2022

Skills

    Computer proficient

    Language-bilingual Spanish

    Working knowledge: basic tools

  • Youth supervision
  • Positive reinforcement
  • Social skill development
  • Active listening
  • Relationship building
  • Collaboration and teamwork
  • Customer service
  • Workflow management
  • Certified in CPR/AED

Timeline

Youth Worker - Brotherhood Crusade
05.2021 - 01.2022
Store Clerk - 99 Cent Store
09.2020 - 01.2021
Road To Success Academy Campus Kilpatrick - ,

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Matthew Maravilla