MATTHEW MARKLE
Naples
Summary
Dedicated and experienced PGA Golf Professional with 25 years of comprehensive experience as an Assistant Golf Professional, Head Golf Professional, and Custom Club Fitter. Has extensive experience in overseeing all facets of golf operations, including tournaments, merchandise, and player services. Committed to creating a member service-oriented atmosphere and enhancing the golfing experience for members and guests. Seeking to leverage expertise in leadership, budget management, and customer service in a challenging new role.
Professional Skills:
- Extensive experience in golf operations, member engagement, and tournament facilitation.
- Proficient in equipment fitting, maintenance, and performance improvement.
- Strong leadership skills with a focus on team training and development.
- Adept at utilizing technology such as Trackman, Foresight and Golf Genius to enhance instructional programs.
- Committed to delivering exceptional member services and fostering positive relationships.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Master Custom Club Fitter
True Spec
01.2023 - Current
- Provide expert custom club fitting services, enhancing player performance and satisfaction
- Collaborates with manufacturers to stay updated on the latest golf equipment technology and trends
- Increased custom club sales by 25% through personalized fitting sessions and exceptional customer service
- Responsible for inventory control and management of over $100,000 in equipment assets
- Consistently rated 5 stars by customers on Google Reviews
Head Golf Professional
Rolling Road Golf Club
05.2022 - 12.2022
- Oversee all aspects of golf operations, including staff management, member relations, and financial performance
- Implement innovative programs to enhance member engagement and satisfaction
- Develop and manage annual budgets, achieving financial targets and optimizing resource allocation
- Coordinate and execute successful tournaments and events, enhancing the club's reputation and member experience
- Lead a team of 15 staff members, providing training, mentorship, and professional development opportunities
Lead Assistant Golf Professional
Island Country Club
12.2020 - 05.2022
- Assisted in daily operations, including tee sheet management, pro shop sales, and customer service
- Lead weekly golf clinics to promote member involvement and growth of the golf program
- Implemented Trackman technology to enhance instructional programs
- Serve as WGA liaison, coordinating tournament schedules and execution
- Foster strong member relationships through participation in weekly group games
- Assist members with equipment needs and provide expert knowledge
Field Service Representative
Cleveland Golf
08.2019 - 12.2020
- Conducted customer fittings and provided equipment education
- Managed inventory accounting and control
- Promoted and advertised new product lines
- Scheduled and executed demonstration events for product sampling
Assistant Golf Professional
TPC Treviso Bay
10.2014 - 04.2019
- Educated customers on products and equipment for informed purchasing decisions
- Oversaw driving range operations and staff training
- Organized tournaments and events, increasing revenues by 20%
- Assisted in pro shop purchasing, including apparel and clubs
Assistant Golf Professional
The Club at The Strand
08.2009 - 05.2012
- Managed tee times and provided club event information
- Ran member clinics to enhance player development
- Coordinated inside and outside operations for seamless service
Outside Operations Attendant
The Club at Mediterra
09.2005 - 09.2009
- Maintained golf cart fleet and practice areas
- Provided enthusiastic customer service to guests
- Collaborated with peers to ensure consistent service and customer retention
Assistant, Outside Operations Attendant
Calusa Pines Golf Club
10.2000 - 05.2005
- Managed daily caddie program services
- Facilitated transition from temporary shop to main clubhouse
- Delivered comprehensive services to club members
Education
Bachelor of Science - Psychology
Shippensburg University
Shippensburg, PA06.1992
Skills
- Facilities Oversight
- Tournament Facilitation and Procedures
- Golf Instruction and Player Evaluations
- Event Planning and Execution
- Proficient in POS Systems and Tee Sheet Management Systems
- Cart Maintenance and Operations
- Exceptional leadership and team management
- Strong financial acumen and budget management
Certification
- PGA Class A Member
- Certified Custom Club Fitter
- SW Chapter Senior Player of the Year 2024
- CPR and First Aid Certified
Hobbies and Interests
- Enjoy spending time with family.
- Actively participate in South Florida PGA activities.
Professional References
- Jim Smith Jr, General Manager/Director of Golf, Philadelphia Cricket Club, Flourtown, PA
- Joe Conforti, Director of Golf, The Club at Olde Cypress, Naples, FL
- Ben Tilley, Director of Golf, Collier’s Reserve, Naples, FL
Affiliations
- South Florida PGA Section Player
Timeline
Master Custom Club Fitter
True Spec
01.2023 - Current
Head Golf Professional
Rolling Road Golf Club
05.2022 - 12.2022
Lead Assistant Golf Professional
Island Country Club
12.2020 - 05.2022
Field Service Representative
Cleveland Golf
08.2019 - 12.2020
Assistant Golf Professional
TPC Treviso Bay
10.2014 - 04.2019
Assistant Golf Professional
The Club at The Strand
08.2009 - 05.2012
Outside Operations Attendant
The Club at Mediterra
09.2005 - 09.2009
Assistant, Outside Operations Attendant
Calusa Pines Golf Club
10.2000 - 05.2005
- PGA Class A Member
- Certified Custom Club Fitter
- SW Chapter Senior Player of the Year 2024
- CPR and First Aid Certified
Bachelor of Science - Psychology
Shippensburg University
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