Summary
Overview
Work History
Skills
Timeline
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Matthew Martin

Hendersonville,TN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.

Overview

8
8
years of professional experience

Work History

Owner

Summit Fence, LLC
04.2025 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.


Ramp Supervisor

Southwest Airlines
09.2023 - 03.2025


  • Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
  • Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
  • Maintained documentation, completed shift paperwork, and submitted information for team payroll.
  • Evaluated performance, set schedules and coached ramp agents on work areas.
  • Enhanced customer satisfaction by addressing passenger concerns promptly and in a professional manner.

Supervisor

United Parcel Service, UPS
03.2018 - 08.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.


Skills

  • Customer relations
  • Operations management
  • Staff management
  • Employee development
  • Talent development
  • Crisis management

Timeline

Owner

Summit Fence, LLC
04.2025 - Current

Ramp Supervisor

Southwest Airlines
09.2023 - 03.2025

Supervisor

United Parcel Service, UPS
03.2018 - 08.2023

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Matthew Martin