Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Martinez

Santa Ana,CA

Summary

Driven by a results-focused approach, I leveraged my sales expertise and communication skills at VIP Sewer and Drains to significantly enhance client satisfaction and expand the customer base. My adaptability and problem-solving abilities led to a notable increase in sales revenue, underscoring my capacity to meet and exceed employer expectations.

Overview

12
12
years of professional experience

Work History

Plumbing Sales Representative

VIP Sewer and Drains
02.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Plumber/CSR Dispatcher

Bill Metzger Plumbing
03.2019 - 02.2023
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Provided exceptional service, receiving numerous commendations from satisfied customers.

Warehouse Manager

A&R Transportation
02.2014 - 03.2019
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Sales Representative

HB Jeep
05.2012 - 02.2014
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

High School Diploma -

Rancho Alamitos High School
Garden Grove, CA
06.2012

Skills

  • Customer Service
  • Interpersonal communication skills
  • Sales expertise
  • Complex Problem-Solving
  • Upselling and Cross Selling
  • Adaptable and Flexible

Timeline

Plumbing Sales Representative

VIP Sewer and Drains
02.2023 - Current

Plumber/CSR Dispatcher

Bill Metzger Plumbing
03.2019 - 02.2023

Warehouse Manager

A&R Transportation
02.2014 - 03.2019

Sales Representative

HB Jeep
05.2012 - 02.2014

High School Diploma -

Rancho Alamitos High School

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