Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Matthew Martinez

Tomball,TX

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

5A-TN Machine
08.2022 - Current
  • Increased production output by 25% by implementing lean manufacturing workflows and optimizing scheduling.
  • Reduced vendor-related supply chain delays by 20% through improved inventory systems and proactive communication.
  • Supervise and mentor a team of 10+ technicians, cultivating a safety-first culture and operational discipline..
  • Cut downtime by identifying and resolving equipment bottlenecks and training gaps.
  • Led cross-functional teams in implementing quality control measures and standard operating procedures.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Streamlined workflow processes, enhancing operational efficiency across production lines.

Process Manager

Amazon
07.2021 - 08.2022
  • Directed daily operations of a high-volume Amazon fulfillment center with 20+ associates across logistics, inventory, and safety.
  • Reduced order processing time by 15% through real-time workflow analysis and team restructuring.
  • Maintained 100% safety compliance, achieving zero workplace incidents during tenure.
  • Conducted performance evaluations and implemented coaching strategies that improved team KPIs by 18%.
  • Collaborated with cross-functional teams to improve inbound/outbound accuracy and reduce error rates.
  • Streamlined workflow processes to enhance operational efficiency across multiple departments.
  • Developed and implemented process improvement initiatives, reducing bottlenecks in production timelines.

Education

Associate’s Degree - General Studies

Rio Salado Community College
Phoenix, AZ
01.2011

High School Diploma - undefined

Estrella High School
Avondale, AZ
01.2009

Skills

  • Operations & Logistics: Workflow Optimization
  • Inventory Management
  • Fulfillment & Supply Chain
  • Process Improvement
  • Leadership & Management: Team Development
  • Staff Supervision
  • Cross-Functional Coordination
  • Conflict Resolution
  • Technical & Compliance: Microsoft Office Suite
  • Safety & Compliance Standards
  • Data Analysis
  • Certifications: Certified Forklift Operator
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Client relationships

Certification

Certified Forklift Operator

Timeline

Operations Manager

5A-TN Machine
08.2022 - Current

Process Manager

Amazon
07.2021 - 08.2022

High School Diploma - undefined

Estrella High School

Associate’s Degree - General Studies

Rio Salado Community College

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Matthew Martinez