Matthew Mastracci
Waterford,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Mortgage Broker
Locked-In Lending LLC
09.2019 - Current
- Explained entire mortgage loan process to borrower.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Assessed clients' financial data to determine loan suitability.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Researched and updated industry knowledge on changing legislation and regulations.
- Negotiated loan terms and conditions with customers to secure best deal.
- Proactively identified solutions for customers experiencing credit issues.
- Established strong relationships with borrowers, which helped to forge new business opportunities.
- Worked with underwriters to fix application problems and resolve issues.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Researched Seller and Property details using online tools available to glean pertinent information for loan applications and clients loans in process.
- In charge of compliance and reporting to the NMLS and State of Michigan DIFS.
Senior Mortgage Broker
Home Loan Solutions
01.2018 - 01.2020
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Explained different types of loans pertaining to client situations.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Processed loan applications and monitored progress from start to finish.
- Monitored pipelines to track and log status of loans.
Mortgage Broker
Lenderful
06.2016 - 12.2017
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Explained very technical financial information to applicants in easy to understand language.
- Assisted in a 'Junior Project Manager' role for the technology buildout for Lenderful from inception through beta testing.
Education
MBA -
Walsh College
Troy, MI03.2020
Bachelor of Arts - History/Pre-Law
Oakland University
Rochester Hills, MI05.2009
Skills
- Brand Development
- Customer Service and Support
- Research
- Training and Coaching
- Documentation and Reporting
- Proficient in Excel
- Document Analysis
- Financial Analysis
- Regulatory Compliance
- Relationship Selling
- Negotiation Tactics
- Ethical Business Conduct
Timeline
Mortgage Broker
Locked-In Lending LLC
09.2019 - Current
Senior Mortgage Broker
Home Loan Solutions
01.2018 - 01.2020
Mortgage Broker
Lenderful
06.2016 - 12.2017
MBA -
Walsh College
Bachelor of Arts - History/Pre-Law
Oakland University
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