Matthew Mataya
Myrtle Creek,OR
Summary
Adept Master Technician with a proven track record at Lithia Dodge, showcasing expert diagnostics and strong communication skills. Achieved exceptional customer loyalty through innovative solutions and a continuous improvement mindset, surpassing expectations without compromising safety. Specializes in transforming vehicle performance by identifying and resolving core issues efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Master Technician
Lithia Dodge
04.2018 - Current
- Delivered top-notch customer service by efficiently diagnosing vehicle problems and clearly explaining repair options to clients.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Contributed to cost savings by recommending alternative repair solutions when appropriate, without compromising quality or safety standards.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
Education
High School Diploma -
Roseburg High School
Roseburg, OR06-2000
Skills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
Certification
Chrysler Master Certified
Timeline
Master Technician
Lithia Dodge
04.2018 - Current
High School Diploma -
Roseburg High School
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