Summary
Overview
Work History
Skills
Timeline
Generic

Matthew Matulich

Eddyville,KY

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in restaurant operation

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Overview

40
40
years of professional experience

Work History

Director of Operations

McDonald's Restaurant
04.2011 - 08.2023
  • Oversaw day-to-day operations activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity over 13 locations.
  • Developed systems and incentives to improve operational quality and team efficiency.
  • Collaborated with Owner/Operator to develop and execute long-term corporate goals and objectives.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Mentored and coached (3) supervisors and (13) managers to foster productive and engaging work environment.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Reduced operational risks while organizing data to forecast performance trends.

Business Consultant

McDonald's Restaurant
03.2005 - 03.2011
  • Evaluated situations and delivered targeted solutions using various tools and resources.
  • Established and maintained relationships with McDonald's Franchisees for growth opportunities and successful partnerships.
  • Developed complete business plans and operational strategies for new and existing Operators.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

All Positions From Crew to Supervisor

McDonald's Restaurant
11.1989 - 03.2005
  • Worked all operational crew positions.
  • Managed daily operations while leading a full restaurant team.
  • Oversaw all systems to operate multiple McDonald's restaurants to include Scheduling, Truck orders and managing P&L line items.

Hawk Missile Fire Control

U.S. Army Active Duty
07.1983 - 11.1989
  • Established secure and stable communication links with team members.
  • Maintained field vehicles in good working order.
  • Set up antennas and power generators to support communications.
  • Directed safe firing operations and artillery crew training.
  • At the age of 19 supervised a full platoon during firing operations.

Skills

  • Hamburger University Graduate
  • ServSafe Instructor Certified
  • Organizational Technology Pro Certified (OTP3)
  • Leadership Transition Organizational Instructor Certified

Timeline

Director of Operations

McDonald's Restaurant
04.2011 - 08.2023

Business Consultant

McDonald's Restaurant
03.2005 - 03.2011

All Positions From Crew to Supervisor

McDonald's Restaurant
11.1989 - 03.2005

Hawk Missile Fire Control

U.S. Army Active Duty
07.1983 - 11.1989
Matthew Matulich