Matthew Matusek
Summary
Values driven Training General Manager adept at problem solving, customer service and the selection and training of hardworking, friendly staff. Skilled servant leader focused on communicating effectively and achieving business goals.
Overview
7
7
years of professional experience
Work History
Training General Manager
Collegeville Store 8019
10.2021 - Current
- Helped develop pipeline by training 5 external Managers since becoming TGM in January 2022.
- Rolled out new Operating Model
- Taught classes to new TSs, CSSs, and GMIT prospects
- Developing leaders for continued company growth and shareholder value
- Creating and communicating action plans for all aspects of H.O.B.
- Managing labor to Net Zero
General Manager
Harleysville Store 242
12.2019 - 10.2021
- President's Club 2022 and 2023
- #2 store in region for Friendliness 2023
General Manager
Lafayette Hill Store 97
01.2019 - 12.2019
- Made budget every month of 2019
- Developed team to full potential
General Manager
Center City Philadelphia Store 103
02.2018 - 01.2019
- First store as GM
- Considered a "critical" store at the time
- Learned how to be effective GM
General Manager in Training
Bartram Ave. Store 8053
12.2017 - 02.2018
- Learned invaluable skills of how to manager people and business
- Assisted store 8069 during Eagles Super Bowl parade!
Skills
- Team-oriented
- Exceptional customer service
- Accountability
- Root cause analysis
- Developing people
- Leading Through Change
Timeline
Training General Manager
Collegeville Store 8019
10.2021 - Current
General Manager
Harleysville Store 242
12.2019 - 10.2021
General Manager
Lafayette Hill Store 97
01.2019 - 12.2019
General Manager
Center City Philadelphia Store 103
02.2018 - 01.2019
General Manager in Training
Bartram Ave. Store 8053
12.2017 - 02.2018
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