Matthew Mays
Los Angeles,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Sr. General Manager/ Acting Area Manager
Ulta Beauty
04.2021 - Current
- Managed a High Volume Area in the LA Market
- Created Developmental plans for all levels of management
- Sourced applicants and filled roles in under 30 days
- Lead campus recruiting in the California Market.
Office Director
Resourceful Paths
01.2017 - 05.2020
- Joined as an international consultant and supported the Principal director
- Created policy and organized travel
- Traveled with consultants internationally
- Supported IT, P&L, and bookkeeping
- Served as HR officer
- Responsible for the full recruitment cycle.
Flagship Store Director
Williams Sonoma
05.2017 - 01.2018
- Managed Flagship 3 highest volume location in the brand
- Relaunched design studio program driving + 15 comp in 6 months
- Lead recruiting champion for the Central Region
- Sourced recruited and trained entry to mid-senior roles
- Store closed for remodeling
- Relocated to Vancouver BC
Gap Senior General Manager
12.2014 - 05.2017
- Managed Top Door store with an annual volume of 7 million dollars
- Reduced shrink by 20% in the first six months
- Drove the #2 comp percentage in the central region
- District Recruiting and Training store
- Responsible for sourcing talent for the Texas Market
Store Manager
Anthropologie
05.2014 - 12.2014
- Managed all aspects of a 15 million dollar location
- 6 Salaried managers, 12 hourly Managers, and 85 + associates
- District recruiting captain, sourcing and hiring 10 + management level positions.
Unit General Manager
Fossil Flagship Multi
06.2011 - 05.2014
- Managed three brands across four stores in a corporate market
- Lead weekly multilevel walk troughs with all levels of corporate leadership, including Board of Directors, International District teams, Visual teams, and
- Information Technology
- Drove to highest comp percentage in the outlet division 2013
- New store team lead opening -18 new store locations both domestically and internationally—reduced new store opening time from 1 week to 3 days reducing payroll cost by 35%
- 2
Education
M.B.A - Human Resources
Texas State University
Corporate Communication
University of Houston – Clear Lake
Skills
- Microsoft Suite – Word, Excel, Powerpoint, Outlook
- Adobe Creative Suite- In design, Photoshop, Illustrator,
- IOS Developer
- SAP
- People Soft
- Kronos Manager
- Taleo Recruitment
- Problem Anticipation and Resolution
- Hiring and Onboarding
- Policy Development and Enforcement
- Originality and Creativity
- Management Training
Timeline
Sr. General Manager/ Acting Area Manager
Ulta Beauty
04.2021 - Current
Flagship Store Director
Williams Sonoma
05.2017 - 01.2018
Office Director
Resourceful Paths
01.2017 - 05.2020
Gap Senior General Manager
12.2014 - 05.2017
Store Manager
Anthropologie
05.2014 - 12.2014
Unit General Manager
Fossil Flagship Multi
06.2011 - 05.2014
M.B.A - Human Resources
Texas State University
Corporate Communication
University of Houston – Clear Lake
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