MATTHEW MCABEE
Anderson,SC
Summary
Dynamic and dedicated professional with extensive experience in customer service and sales at Bojangles' Famous Chicken 'n Biscuits. Proven ability to enhance customer loyalty and streamline operations. Recognized for strong attendance and teamwork, while effectively managing cash handling and inventory processes to drive sales and improve efficiency.
Overview
17
17
years of professional experience
Work History
Front Cashier/Lobby Attendant
Zaxby's Chicken Fingers & Buffalo Wings
Anderson, SC
10.2011 - 06.2012
- Zaxbys
- Ordering customers meals, Running register, Keeping lobby clean and orderly.
Front Cashier /Photo Lab
Rite Aid
- Formerly Eckerds Drugs)
- Working front registers and assisting customers with purchases
- Operating
- Photo Lab(processing /filling orders)
Line Man
Walgreens Distribution Center
10.2011 - 07.2012
- Worked numerous Assembly Line
- Functionalities and Systems work.
Front Cashier /Stocker Dollar
Tree
08.2009 - 09.2011
- Running Front end, Assisting customers and Stocking Merchandise
Cashier
Bojangles' Famous Chicken 'n Biscuits
Anderson, SC
07.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Maintained cleanliness and organization of work area to enhance overall store appearance.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Educated customers on menu items and promotions, increasing overall sales awareness.
- Enforced cash handling procedures to maintain accuracy and reduce discrepancies.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced shopping experience, provided product information and location assistance.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Handled cash with high accuracy and took care to check bills for fraud.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma - Food
McDuffie High School
Anderson, SC06-1989
Skills
- Sales
- Good with people
- Hard worker
- Good Attendance
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2024 - Current
Front Cashier/Lobby Attendant
Zaxby's Chicken Fingers & Buffalo Wings
10.2011 - 06.2012
Line Man
Walgreens Distribution Center
10.2011 - 07.2012
Front Cashier /Stocker Dollar
Tree
08.2009 - 09.2011
Front Cashier /Photo Lab
Rite Aid
High School Diploma - Food
McDuffie High School