Matthew McAlpine
Aurora,OH
Summary
Versatile Quality Supervisor with comprehensive experience in Medical and Automotive quality assurance. Superb communication and organizational abilities and in-depth knowledge of quality control standards.
Overview
10
10
years of professional experience
Work History
Quality Supervisor
Arrowhead Industries
06.2022 - Current
- Maintained QA programs.
- Directed and supervised employees involved in product inspection and quality control procedures.
- Oversaw department by supervising daily operations, providing technical support and coordinating personnel.
- Established inspection equipment to meet quality control standards including calibration and assignment.
- Created PPAPs prior to production runs.
- Handled internal and external nonconformities including direct contact with suppliers and customers, corrective/preventative actions, root cause analysis, discrepancy reports, and managing the material through any process.
- Maintained reference documents including Master List.
- Kept training records for all employees.
- Equipment use in a day would by micrometers, calipers, video and shadow comparators, tensile testers, hardness testers, and other various small measuring tools.
Quality Technician
QMD
05.2017 - 06.2022
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Customer Service Representative
Sunrise Springs Water Co.
11.2013 - 03.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Streetsboro High School
Streetsboro, OHNo Degree - Education
Kent State University
Kent, OHSkills
- Data tabulation
- Critical thinking
- Active listening
- IATF and ISO 9001 audit experience
- Gage use and calibration
- Team leadership
- Great communication abilities
Timeline
Quality Supervisor
Arrowhead Industries
06.2022 - Current
Quality Technician
QMD
05.2017 - 06.2022
Customer Service Representative
Sunrise Springs Water Co.
11.2013 - 03.2016
High School Diploma -
Streetsboro High School
No Degree - Education
Kent State University
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