Matthew McDonald
Mastic,NY
Summary
Caring and diligent transportation worker adept at keeping passengers safe and secure. Knowledgeable about regulatory requirements, emergency response, and behavior management strategies. Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes, and providing exemplary customer service; Possesses excellent organizational, problem-solving, and communication skills.
Overview
4
4
years of professional experience
Work History
Operations Associate
Kohls Department Store
09.2019 - Current
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Collaborated with other departments to ensure seamless integration of freight operations within the company''s overall supply chain process.
School Bus Monitor
Southampton School District Bus Department
02.2023 - 06.2023
- Enhanced student safety by efficiently monitoring and addressing any behavioral issues during bus rides.
- Maintained clean, tidy and obstruction-free bus interior.
- Supported overall school goals by promoting punctuality and consistency in daily transportation routines.
- Developed strong rapport with individual students, creating an atmosphere of trust that facilitated open communication about concerns or challenges related to their transportation experience.
Education
Bachelor of Science - Psychology With A Focus On Mental Health
Southern New Hampshire University
08.2024
AA Liberal Arts General Studies, Emphasis in Psychology -
Suffolk County Community College
Riverhead, NY05.2018
Skills
- Microsoft Office (Word, PowerPoint, Outlook, Excel)
- Incident Reporting
- Student safety
- Special Needs Assistance
- Professional and mature
- Active Listening
- Visual Monitoring
- Bus evacuation drills
References Available
True
Timeline
School Bus Monitor
Southampton School District Bus Department
02.2023 - 06.2023
Operations Associate
Kohls Department Store
09.2019 - Current
Bachelor of Science - Psychology With A Focus On Mental Health
Southern New Hampshire University
AA Liberal Arts General Studies, Emphasis in Psychology -
Suffolk County Community College
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