Matthew McGahuey
Cheyenne,WY
Summary
Reliable Full-Time student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Kohls Department Store
Cheyenne, WY
03.2023 - Current
- Answered store and merchandise questions and led customers to wanted items.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Processed payments using point-of-sale systems.
- Built relationships with customers by providing friendly customer service.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Handled incoming calls from customers regarding orders or other inquiries.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Team Member
McDonald's Restaurant
Cheyenne, WY
07.2021 - 04.2022
- Rotated through series of different stations based on team needs.
- Maintained a clean and organized work area throughout shift.
- Monitored expiration dates on food items for freshness assurance.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained positive working relationship with fellow staff and management.
- Assisted in unloading new product and rotating product to ensure freshness.
Education
High School Diploma -
Central High School
Cheyenne, WY01-2023
Associate of Science - Information Technology
Laramie County Community College
Cheyenne, WYSkills
- Computer Skills
- Product Merchandising
- Loss Prevention
- Customer Service
Certification
Test Out PC Pro Certification (May 2021)
CompTIA Server+ Certification (December 2023)
Timeline
Associate
Kohls Department Store
03.2023 - Current
Team Member
McDonald's Restaurant
07.2021 - 04.2022
High School Diploma -
Central High School
Associate of Science - Information Technology
Laramie County Community College