Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew McGrath

Bend

Summary

Dynamic Kitchen Manager with extensive experience at Mill View Memory Care, excelling in menu development and food safety compliance. Proven track record in enhancing team productivity and optimizing inventory management. Adept at fostering strong vendor relations while ensuring high-quality meal preparation and exceptional customer service. Committed to achieving operational excellence.

Overview

6
6
years of professional experience

Work History

Kitchen Manager

Mill View Memory Care
Bend
10.2024 - Current
  • Managed daily kitchen operations in a senior care facility.
  • Supervised food preparation and ensured compliance with safety standards.
  • Trained staff on kitchen procedures and proper food handling techniques.
  • Developed weekly menus catering to dietary needs of residents.
  • Maintained inventory of kitchen supplies and placed orders as needed.
  • Collaborated with nutritionists to create balanced meal plans for residents.
  • Ensured cleanliness of kitchen equipment and work areas at all times.
  • Coordinated special events and meal services for resident gatherings.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Received, organized and rotated paper goods and food ingredients.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
  • Trained new employees to perform duties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Explained goals and expectations required of trainees.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted staff by serving food and beverages or bussing tables.
  • Distributed food to service staff for prompt delivery to customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.

DMO, Cook, Assistant General Manager

Shari's Cafe and Pies
Spokane
04.2019 - 10.2024
  • Oversaw daily operations, ensuring smooth workflow and efficient processes.
  • Developed strategic plans to enhance overall business performance and customer satisfaction.
  • Managed staff recruitment, training, and performance evaluations for team development.
  • Implemented cost-control measures to optimize budget allocation and resource utilization.
  • Fostered strong relationships with key stakeholders to support business objectives.
  • Monitored compliance with industry regulations and company policies across operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Developed service and sales strategies to improve retention and revenue.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Oversaw product development initiatives from concept through completion stages.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Education

Some College (No Degree) - Computer Science

Whitworth University
Spokane, WA

Skills

  • Kitchen operations
  • Menu development
  • Inventory management
  • Food safety compliance
  • Culinary techniques
  • Staff supervision
  • Resource allocation
  • Vendor relations
  • Quality assurance
  • Problem solving
  • Food cost analysis
  • Product rotation
  • Food preparation management
  • Portion control
  • Menu preparation
  • Cost control
  • Order delivery practices
  • Safe food handling
  • Kitchen management
  • Equipment condition evaluations
  • Scheduling
  • Performance improvement
  • Shift scheduling
  • Productivity improvement
  • BOH operations
  • Recipes and menu planning
  • Order accuracy
  • New employee recruitment
  • Food and beverage management
  • Customer feedback handling
  • Shift coverage
  • Attention to detail
  • Supply ordering
  • Kitchen staff coordination
  • Staff management
  • Budget management
  • Food production management
  • Inventory control
  • Food preparation

Timeline

Kitchen Manager

Mill View Memory Care
10.2024 - Current

DMO, Cook, Assistant General Manager

Shari's Cafe and Pies
04.2019 - 10.2024

Some College (No Degree) - Computer Science

Whitworth University

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