MATTHEW M. DEAMELIO
Saugus,MA
Summary
Experienced licensed appraiser with over 30 years in the collision industry, including a decade in management. Meticulous attention to detail and exceptional customer service skills. Adept at multitasking, creative problem-solving, and quick thinking. Proven track record of minimizing shop costs and optimizing material usage. Proficient in industry software such as CCC 1, Reynolds and Reynolds, payroll systems, CDK, AutoText, and Microsoft Office.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Body Shop Manager
Priority Collision
2024.01 - Current
- Comply and instill all policies, procedures, and safety in the workplace
- Maintained a safe work environment by enforcing safety policies, conducting regular inspections, and addressing potential hazards immediately.
- Open and close RO's with strong monthly close with weekly payroll
- Maintained employee morale and increased production 60% through employee appreciation.
Auto Body Appraiser
Bridge Street Auto Body
2023.01 - 2024.01
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
- Write estimates and supplements, work with insurance companies, appraisers, and contact customers with progress
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
Body Shop Manager
Cambridge Honda
2021.08 - 2022.12
- Direct office staff and managing technicians
- Optimized inventory management, reducing waste and ensuring availability of necessary parts for timely repairs.
- Comply with all shop needs via jobbers
Collision Shop Manager
Pride Chevrolet
2018.09 - 2021.08
- Supervised and managed shop operations and tasks
- Enhanced customer satisfaction by implementing efficient workflow processes and streamlining repair procedures
- Managed all aspects of the collision repair process from initial consultation to final delivery of repaired vehicles, ensuring customer satisfaction at every step.
Collision Shop Manager
Muzi Motors
2016.06 - 2018.09
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budgeting and financial forecasting for the shop, making adjustments as needed to maintain profitability in a competitive market.
- Built lasting relationships with customers through transparent communication regarding repair progress and costs while addressing any concerns or questions they may have had during the process.
Collision Shop Manager
Woodworth Cadillac
2012.03 - 2016.06
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Established a culture of continuous improvement within the shop, regularly reviewing procedures and seeking input from staff to enhance overall performance.
- Maintained a high level of workmanship by ensuring all technicians were properly trained and certified.
Education
High School Diploma -
LYNN VOCATIONAL TECHNICAL SCHOOL
Lynn, MA1986-05
Skills
- Detail-Oriented Mindset
- Customer Service Engagement
- Effective Multitasking
- Effective Solution Development
- Business relationships
- Automotive repair
- Insurance claim handling
- Collision estimating
Certification
- Licensed Appraiser, 01/01/05, Present
- ICAR Platinum certified
- Aluminum welding
- MIG welding
- Aluminum body part replacement
- Composite
- Multiple General Motors service technology group certifications in the auto body and paint field
- Hazmat certified
Timeline
Body Shop Manager
Priority Collision
2024.01 - Current
Auto Body Appraiser
Bridge Street Auto Body
2023.01 - 2024.01
Body Shop Manager
Cambridge Honda
2021.08 - 2022.12
Collision Shop Manager
Pride Chevrolet
2018.09 - 2021.08
Collision Shop Manager
Muzi Motors
2016.06 - 2018.09
Collision Shop Manager
Woodworth Cadillac
2012.03 - 2016.06
High School Diploma -
LYNN VOCATIONAL TECHNICAL SCHOOL