Matthew Meneses
West Haven
Summary
Dynamic leader with proven expertise in team leadership and customer service honed at Dunkin' Donuts. Excelled in directing a productive workforce, enhancing customer satisfaction, and spearheading staff training initiatives. Demonstrates exceptional time management and decision-making abilities, ensuring high-quality service delivery and a safe, professional environment.
Overview
1
1
year of professional experience
Work History
Manager
Dunkin' Donuts
07.2024 - Current
- Directed workforce to maintain consistent productivity levels.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Diploma - Student
West Haven Highschool
West Haven, CT06.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Timeline
Manager
Dunkin' Donuts
07.2024 - Current
Diploma - Student
West Haven Highschool
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