Driven and personable professional with strong background in providing exceptional service and support in customer-focused environments. Expertise in computer skills, assisting with confidential customer finances, and ensuring customer satisfaction.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Jim Browne Chrysler Jeep Dodge Ram Dade City
12.2022 - Current
Provided sales and customer service assistance to walk-in traffic.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Massage Therapist
Massage Envy
07.2021 - 12.2022
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Evaluated client conditions to recommend appropriate massage therapy methods.
Boosted repeat business through outstanding customer service and experiences.
Sales Associate
Badcock Home Furniture
04.2012 - 07.2021
Maintaining and balancing a cash drawer.
Answering phones and greeting customers.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram