Matthew Meyers
Terre Haute,IN
Summary
Results-driven Operations Manager with expertise in workflow optimization and problem-solving. Proven track record in enhancing operational efficiency and customer satisfaction through effective project management and team leadership.
Overview
21
21
years of professional experience
Work History
Operations Manager
Brother Bear Construction
Rockville, IN
11.2023 - Current
- Streamlined project workflows to enhance operational efficiency and reduce delays.
- Managed subcontractor performance, ensuring adherence to safety and quality standards.
- Conducted regular site inspections to identify issues and implement corrective actions promptly.
- Developed comprehensive project schedules, coordinating resources and timelines effectively.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Commercial Sales Representative
Menards
Terre Haute, IN
08.2013 - 11.2023
- Developed and maintained strong customer relationships, driving repeat business and loyalty.
- Identified customer needs through active listening, providing tailored product recommendations.
- Collaborated with team members to achieve sales goals, enhancing overall store performance.
- Trained new staff on product knowledge, sales techniques, and company policies to ensure consistency.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Utilized data analysis tools to monitor sales performance metrics, identifying areas of improvement for future strategies.
- Managed a portfolio of high-value accounts, ensuring timely follow-ups and maintaining strong relationships.
Nuclear Machinist's Mate Supervisor
US Navy
Honolulu, HI
01.2010 - 01.2013
- Performed primary side nuclear equipment maintenance and corrective operations.
- Developed training programs to enhance team performance and operational efficiency.
- Coordinated cross-functional teams to optimize maintenance schedules and resource allocation.
- Collaborated with engineering teams to implement design modifications and process improvements, resulting in increased efficiency and reliability of equipment.
- Supported continuous improvement initiatives by sharing best practices and lessons learned with other supervisors and team members across the organization.
- Reduced equipment downtime by conducting preventive maintenance and system evaluations, ensuring optimal functionality.
- Scheduled and oversaw maintenance, repair and installation activities.
Nuclear Machinist's Mate Supervisor
US Navy
Norfolk, VA
06.2005 - 01.2010
- Supervised maintenance and operation of nuclear propulsion systems on submarines.
- Trained and mentored junior machinists in technical procedures and safety protocols.
- Managed workflow for mechanical systems troubleshooting and repair activities.
- Ensured compliance with regulatory standards and safety procedures in nuclear operations.
- Led root cause analysis investigations following incidents or near misses within the department, implementing corrective actions as needed to prevent future occurrences.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to 20 employees.
Education
Associate of Science - Data Analysis
Ivy Tech Community College of Indiana
Terre Haute, IN10-2023
Nuclear Mechanic - Nuclear Machinist Mate
Naval Nuclear Power Training Command
Goose Creek05-2005
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Project management
- Customer relationship management
- Workflow optimization
- Schedule management
Timeline
Operations Manager
Brother Bear Construction
11.2023 - Current
Commercial Sales Representative
Menards
08.2013 - 11.2023
Nuclear Machinist's Mate Supervisor
US Navy
01.2010 - 01.2013
Nuclear Machinist's Mate Supervisor
US Navy
06.2005 - 01.2010
Associate of Science - Data Analysis
Ivy Tech Community College of Indiana
Nuclear Mechanic - Nuclear Machinist Mate
Naval Nuclear Power Training Command