Summary
Overview
Work History
Education
Skills
Volunteer Experience
Extracurricular Activities
Timeline
Generic

Matthew Moerder

West Grove,PA

Summary

Energetic Deli Clerk with many years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher, and vegan.

Overview

3
3
years of professional experience

Work History

Deli Associate

Giant Food
Jennersville, PA
05.2023 - Current
  • Coordinated teamwork and problem-solving skills to complete orders, in person and online, in an efficient manner and initiated eager progress in the cleanup process of closing the deli.
  • Communicated with customers regarding requirements of each order (product, amount, thickness, etc.).
  • Completed online orders, kiosks, in-person orders, cleaning and closing slicers in a 3-step process, typing orders, printing product label
  • Stocking/restocking products, checking expiration dates, locating products quickly, having knowledge of where other products are outside of the deli area, helping with other miscellaneous customer concerns
  • Taking phone orders, trying not to eat the deli food, and managing other employees and myself to efficiently close the deli upon closing.

Server

Jenner’s Pond Retirement Community
Jennersville, PA
08.2022 - 05.2023
  • Created a welcoming environment and caretaking approach towards seniors battling with dementia or other illnesses related to dining
  • Performed where patience, firm communication, problem solving, organization, training other servers, and compassion were crucial
  • Assisted dementia patients, wheelchair bound seniors, and other elderly individuals.
  • Take orders (in accordance with any allergies the patient might have), manage a specific part of the dining hall, help with transportation, organize supplies, plate food, clean/vacuum, comply with dress code, and always put on a smile.

Education

Bachelor of Arts - International Business

Elizabethtown College
Elizabethtown, PA
05-2029

Highschool Diploma -

Avon Grove High School
West Grove, PA
06.2024

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Order management
  • Data analysis
  • Effective communication

Volunteer Experience

AGRA (Youth Wrestling Club), Scoring Table Associate, Parkesburg, PA, 2023-12, 2024-03

Extracurricular Activities

Team Captain, Men's Wrestling Team, Avon Grove High School December 2020 – March 2024 Vice President, Senior Class Student Government, Avon Grove High School August 2023 – June 2024

Timeline

Deli Associate

Giant Food
05.2023 - Current

Server

Jenner’s Pond Retirement Community
08.2022 - 05.2023

Bachelor of Arts - International Business

Elizabethtown College

Highschool Diploma -

Avon Grove High School

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