Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Morgan

Mechanicsville,VA

Summary

Highly organized service technician with a proven ability to manage competing priorities and consistently achieve challenging performance targets. Thrives under pressure to complete physically demanding work while prioritizing safety. Dedicated team player with a stellar attendance record, known for attention to detail and commitment to delivering quality resolutions through comprehensive testing and evaluation of service options. Excels at quickly completing service orders and maintaining accurate documentation. Deeply committed to providing superior service and clear communication to clients, with excellent communication skills for all types of customers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Service Technician

Rankin Construction
01.2022 - Current

Cleaned and maintain gas power heaters and electric heat or cooling pumps for customers at Construction sites to retail stores when requesting for Heat or A/C. Long distance of driving work vehicles to deliver and install temporary units.

Deliveries Associate

The Home Depot
04.2020 - 01.2022
  • Pick items for customers, help customers around the store, help each different department when needed. operated equipment for pallet items around the store, Trained new Associates when requested by the managers.

Merchandising

The Home Depot
11.2020 - 04.2021
  • Enhanced store aesthetics by building end caps and maintaining wingstack displays while also ensuring accurate and up-to-date pricing through frequent price changes.

Custodian

University Of Richmond
09.2019 - 01.2020
  • Assigned and completed cleaning tasks, assisted colleagues in various areas, and prepared for sports events.

Landscaper (Summer Intern)

University Of Richmond
06.2019 - 09.2019
  • Maintained the appearance of outdoor areas through tasks such as removal of trash, cutting weeds, mowing grasses, planting flowers and spreading mulch.

Grocery Replenisher

Kroger
01.2019 - 06.2019
  • Stocked shelves, marketed up items, and trained in RF technology. Licensed to operate power jacks and specialized in dairy products. Handled various miscellaneous duties as assigned.

Sales Representative

Jiffy Lube
06.2018 - 12.2018
  • Provided exceptional customer service by conducting sales transactions and performing vehicle maintenance tasks such as oil changes and tire rotations.

Team Member/ Management

Taco Bell
11.2015 - 08.2018
  • Drive through order taker, Handle Cash, Food Preparation, Maintain Front area including condiments and beverage machines, and Other miscellaneous duties as assigned.

Education

Standard Diploma -

Lee Davis High School
Mechanicsville, VA
06.2019

ATC -

Hanover Trades & Technology
Hanover, VA
06.2018

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Work with Minimal Supervision
  • Mechanical abilities
  • Troubleshooting skills
  • Problem and Issue Resolution
  • Hand tool knowledge
  • Power tool proficiency
  • HVAC Systems

Certification

  • ASE Certified
  • HVAC/R Certified
  • Forklift Certified

Timeline

Service Technician

Rankin Construction
01.2022 - Current

Merchandising

The Home Depot
11.2020 - 04.2021

Deliveries Associate

The Home Depot
04.2020 - 01.2022

Custodian

University Of Richmond
09.2019 - 01.2020

Landscaper (Summer Intern)

University Of Richmond
06.2019 - 09.2019

Grocery Replenisher

Kroger
01.2019 - 06.2019

Sales Representative

Jiffy Lube
06.2018 - 12.2018

Team Member/ Management

Taco Bell
11.2015 - 08.2018

Standard Diploma -

Lee Davis High School

ATC -

Hanover Trades & Technology
Matthew Morgan