- Brazilian Jiu-Jitsu
- Participating in various sports activities for physical activity, camaraderie, and personal growth
- DIY and Home Improvement
- Traveling abroad
Matthew M. Small
San Diego,CA
Summary
Dynamic professional with extensive problem-solving abilities, a strong commitment to continuous learning, and exceptional communication skills. Poised to drive team success and deliver impactful results while embracing new challenges and advancing organizational objectives with unwavering dedication and enthusiasm. A proactive approach ensures adaptability and effectiveness in fast-paced environments, contributing to collaborative efforts.
Overview
29
29
years of professional experience
Work History
Telemetry Monitor Technician
Scripps Mercy Hospital San Diego
San Diego, CA
01.2022 - Current
- Monitored cardiac activity and reported changes to medical staff. Assisted in following protocols to address irregular cardiac activity.
- Facilitated continuous monitoring of multiple patients, enhancing resource allocation during high-stress situations.
- Engaged with healthcare teams to interpret cardiac rhythms, contributing to informed clinical decisions.
- Performed regular inspections and diagnostics on telemetry devices to uphold operational efficiency.
- Enhanced data collection methodologies to support accurate telemetry reporting and improve workflow efficiency.
ESL TEACHER
DOCS Language Institute
Sihueng-si, Korea
12.2018 - 12.2022
- Implemented diverse teaching methodologies to enhance student engagement and learning outcomes.
- Facilitated instruction on foundational English grammar and conversational speaking skills.
- Evaluated student progress through systematic assessments and adapted instructional strategies accordingly.
- Implemented classroom management strategies to foster an engaging and supportive learning environment.
- Facilitated teamwork to develop curriculum materials tailored to align with educational standards and address student needs.
ESL TEACHER
Dongnae Kid’s Club/ Maple College
Busan, Korea
04.2016 - 04.2018
- Designed and delivered English language lessons for kindergarten and primary students, fostering language acquisition in classes of 12 to 15 learners.
- Assisted in developing and submitting weekly lesson plans. Created engaging in-class activities, quizzes, and exams to evaluate student understanding. Supported students in enhancing their skills through tailored assessments.
- Facilitated student learning through the use of textbooks, worksheets, games, and visual aids.
- Facilitated constructive feedback sessions with English department head to enhance teaching strategies. Engaged in scheduled teacher meetings to foster a culture of collaboration and continuous improvement.
- Executed comprehensive evaluations and reports on student performance for both kindergarten and primary school levels to support educational development.
HUMAN RESOURCES REPRESENTATIVE
ResortCom International
Las Vegas, NV
05.2013 - 04.2016
- Applied human resources principles to enhance organizational efficiency.
- Demonstrated comprehensive understanding of human resources core concepts, processes, policies, and procedures.
- Demonstrated expertise in provincial employment standards, privacy acts, and human rights legislation.
HUMAN RESOURCES ASSISTANT
ResortCom International
San Diego, CA
04.2012 - 05.2013
- Coordinated recruitment processes, enhancing candidate experience and improving communication with hiring managers.
- Maintained employee records using HRIS software, ensuring accuracy and confidentiality of sensitive information.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported performance management initiatives by scheduling evaluations and compiling feedback from supervisors.
- Developed and implemented employee engagement activities, fostering a positive work environment across departments.
ASSISTANT GENERAL MANAGER
Park Plaza Resort
Park City, UT
01.2011 - 04.2012
- Directed daily operations to enhance guest satisfaction and streamline service delivery.
- Developed training programs for staff, improving team performance and service efficiency.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
PRODUCE CLERK/CASHIER
Albertson’s Grocery Store
San Diego, CA
01.1997 - 12.2010
- Responded to various customer inquiries on a daily basis, facilitating positive customer experiences and support.
- Conducted regular assessments of produce quality and inventory to uphold departmental standards and enhance product freshness.
- Supported checkout operations on a daily basis.
- Contributed to produce department by maintaining product displays and assisting customers.
- Honored with Employee of the Month, Employee of the Quarter, and Employee of the Year awards on several occasions during ten years of dedicated employment.
- Transitioned to full-time studies at San Francisco State University to enhance educational qualifications following resignation.
Education
B.Sc. - Hospitality and Tourism Management
San Francisco State University
San Francisco, CASkills
- Proficient in verbal and written communication
- Responsive to shifting priorities
- Strong organizational abilities
- Proficient in industry-specific software
- Strong attention to detail
- Skilled at prioritizing tasks simultaneously
- Integrity in professional conduct
- Adaptable learning approach
Interests
Timeline
Telemetry Monitor Technician
Scripps Mercy Hospital San Diego
01.2022 - Current
ESL TEACHER
DOCS Language Institute
12.2018 - 12.2022
ESL TEACHER
Dongnae Kid’s Club/ Maple College
04.2016 - 04.2018
HUMAN RESOURCES REPRESENTATIVE
ResortCom International
05.2013 - 04.2016
HUMAN RESOURCES ASSISTANT
ResortCom International
04.2012 - 05.2013
ASSISTANT GENERAL MANAGER
Park Plaza Resort
01.2011 - 04.2012
PRODUCE CLERK/CASHIER
Albertson’s Grocery Store
01.1997 - 12.2010
B.Sc. - Hospitality and Tourism Management
San Francisco State University