Mentoring & Coaching
Hi, I’m
Matthew Munger
Information Technology Professional
Duluth,MN
If life throws you curve balls, get a bigger bat
my brother
Summary
Insightful Information Technology Manager with 17 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
20
years of professional experience
Work History
Ark Data Centers (formally INVOLTA)
Sales Engineer
12.2021 - 08.2024
Job overview
- Established long-term relationships with key clients for repeat business and referrals, cultivating strong network within industry.
- Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
- Managed diverse portfolio of clients across various industries to ensure maximum exposure of company offerings in market.
- Enhanced company visibility by delivering engaging presentations at trade shows, conferences, and other networking events.
- Built and maintained strong relationships with internal stakeholders, including product management, engineering, and customer success teams to ensure seamless coordination on sales initiatives.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in timely manner, demonstrating commitment to exceptional service.
- Tailored technical presentations to suit audience, making complex solutions understandable and compelling.
Landscape Forms (acquired Loll Designs)
Information Technology Project Manager
02.2019 - 11.2021
Job overview
- Directed successful integration of IT Department into acquiring entity
- Assisted with design of acquisitions data migration plan
- Managed cross-functional teams for successful implementation of large-scale technology upgrades.
- Facilitated knowledge sharing among team members through mentoring, training workshops, and documentation initiatives.
- Championed process improvements through identification of inefficiencies and recommending technological solutions to address them.
- Supervised activities to identify project risks and develop mitigation plans.
- Presented and implemented long and short-term IT strategic plans to leadership
- Implemented emergency technology plans for work from home
- Collaborated with stakeholders to define project scope, objectives, and deliverables for optimal alignment with business goals.
- Achieved significant cost savings through negotiation with suppliers for hardware, software, and services contracts.
IKONICS Corporation
Information Technology Manager
06.2008 - 01.2019
Job overview
- Championed change management initiatives related to technology implementation, garnering user acceptance and promoting adoption throughout the organization.
- Managed large-scale IT projects, ensuring on-time completion within budget constraints.
- Oversaw successful migration of legacy systems to cloud-based platforms for increased flexibility and scalability.
- Designed and implemented data warehouse for cross-system reporting used by 30+ employees daily
- Developed a set of company-wide information assurance and security standards
- Provided strategic input during executive meetings, influencing decision-making on technology investments and resource allocation.
- Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
- Developed comprehensive disaster recovery plans, safeguarding critical data and minimizing business disruptions.
- Managed vendor relationships, negotiating contracts for cost-effective services that met organizational requirements.
- Evaluated emerging technologies for potential adoption, ensuring alignment with organizational goals and industry best practices.
IKONICS Corporation
Systems Analyst
05.2004 - 06.2008
Job overview
- Evaluated current systems and recommended improvements, ensuring optimal performance levels were maintained.
- Assisted in development of long-term IT strategies aligned with overarching organizational goals.
- Developed customized software applications for diverse clients, resulting in increased customer satisfaction.
- Designed user-friendly interfaces for various software applications, increasing ease of use and functionality.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
Education
College of Saint Scholastica, Duluth, MN
Master of Arts from IT Leadership
01.2013
University Overview
- Concentration in Information Technology Security
- Thesis: Securing mobility: Developing a framework to assist in the development, implementation, and enforcement of mobile device security policy.
University of Wisconsin - Superior, Superior, WI
Bachelor of Arts from Computer Science
01.2004
Skills
- Strategic Planning
- Capacity Planning
- Network Administration
- Budget Administration
- Requirements Analysis
- Disaster Recovery
- Project Coordination
- Application support
- Compliance reviews
- Virtualization Technologies
- Presentation Skills
- IT Security Management
- Infrastructure Planning
- Hardware and software maintenance
- Server Administration
- Training and mentoring
Accomplishments
- Successfully managed the integration of IT Departments during acquisition and pandemic
- Navigated a team of IT professionals through the acquisition process and successfully integrated all technologies between companies
- Lead successful implementation of three major business systems migrations
- Successfully managed a cross-functional team during a $500,000 ERP migration project
- Successfully planned and executed two large migrations to Office 365
- Designed, documented, and implemented over 20 corporate IT policies.
- Spearheaded internal projects to identify IT security weaknesses and assess technological tools and employee security awareness. The outcome has been a safe computing environment had 0 major incidents during tenure
- Proposed, designed, and installed VMWare VCenter solution. Including, software, storage, and networking. Minimized hardware footprint while coming in 10 percent under the project budget
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Company CultureVolunteering
- Hermantown School Board Member (2023-Current)
- Youth Sports Coach (10+ years)
Interests
Building Community
Leadership
Timeline
Sales Engineer
Ark Data Centers (formally INVOLTA)
12.2021 - 08.2024
Information Technology Project Manager
Landscape Forms (acquired Loll Designs)
02.2019 - 11.2021
Information Technology Manager
IKONICS Corporation
06.2008 - 01.2019
Systems Analyst
IKONICS Corporation
05.2004 - 06.2008
College of Saint Scholastica
Master of Arts from IT Leadership
University of Wisconsin - Superior
Bachelor of Arts from Computer Science
Similar Profiles
Denna SchneiderDenna Schneider
Carrier Services Coordinator at Ark Data Centers/Involta LLC/DRS LLCCarrier Services Coordinator at Ark Data Centers/Involta LLC/DRS LLC
Justin CarneyJustin Carney
Senior Solution Engineer at Ark Data CentersSenior Solution Engineer at Ark Data Centers
Leslie StewardLeslie Steward
Sales Development Supervisor at TD SYNNEX (formally Tech Data)Sales Development Supervisor at TD SYNNEX (formally Tech Data)