Matthew Naeimypour

-Provide excellent customer service by greeting and assisting customers in person and over the phone.

-Direct and supervise employees engaged in sales, inventory tracking, and performing repairs for customers.

-Repaired consumer electronics from Desktop and laptops, to cellphones and tablets.

-Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.

- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.

- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.

-Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

- Faxed sensitive financial documents to other financial organizations around the world.

- Daily mail merge using an Excel spreadsheet and data set.