Matthew Nail
Huntsville,AR
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
13
13
years of professional experience
Work History
General Manager
River Valley Paint Service
01.2024 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Painter
Nail Specialty Coatings
06.2011 - 12.2023
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Reduced waste materials by accurately estimating paint quantities needed for each job.
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Maintained up-to-date knowledge of industry trends, incorporating new painting techniques into projects.
- Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
- Ensured customer satisfaction, addressing and resolving any issues with paint applications promptly.
- Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
- Enhanced visual appeal of residential properties by applying coats of paint, varnish, and sealants.
Education
No Degree - Business
LSU- Shreveport
ShreveportSkills
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Verbal and written communication
- Staff training/development
- Motivation
- Vendor relationships
- Consistently meet goals
- Troubleshooting expertise
- Data review
- Customer experiences
Timeline
General Manager
River Valley Paint Service
01.2024 - 11.2024
Painter
Nail Specialty Coatings
06.2011 - 12.2023
No Degree - Business
LSU- Shreveport
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