Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Needham

Kenosha ,WI

Summary

Driven individual who has a lot of experience working in many types of environments. My ability to adapt to any kind of work place has made me a valuable asset any where I have worked. I have garnered many skills both physically and mentally that I can take with me anywhere

Overview

4
4
years of professional experience

Work History

Cashier

Taco Bell
10.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Front of House Employee

Panda Express
01.2023 - 09.2023
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Accurately operated cash register to process customer payments.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Observed customer purchases in line and differentiated between standard portions.
  • Helped guests at tables when in need of assistance.

Cart Pusher

Woodmans Food Markets
06.2022 - 08.2022

I came back to Woodman's for the summer of 2022. This time around I worked soley as a cart pusher I came back because I needed a summer job before I moved away to play junior hockey. I ended up leaving the team to come back home in late December, hence why there will be a gap in between this job and the next. You can find the relevant details of my employment duties while working here in the entry below.

Warehouse Associate

Amazon
09.2021 - 05.2022
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Supported other areas within the warehouse as needed, demonstrating flexibility and strong teamwork capabilities.
  • Effectively communicated with team members to coordinate tasks, resulting in a cohesive work environment.
  • Increased pallet stacking efficiency by implementing a systematic approach to loading and unloading.
  • Aided in preparing horses for competitions by assisting with grooming, tacking up, warm-ups, cool-downs, loading/unloading trailers.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.

Cart Pusher/Cashier/Meat Market Stocker

Woodmansfoodmarkets
07.2020 - 08.2021
  • Contributed to loss prevention efforts by keeping an eye out for suspicious activity in the parking lot and notifying management when necessary.
  • Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
  • Assisted stock workers and customer service agents throughout shifts.
  • Assisted customers in loading groceries into cars.
  • Enhanced store safety by regularly inspecting carts for damage and reporting issues to management.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Gathered carts manually and with remote controlled cart pusher.
  • Cleaned carts and repaired broken or damaged parts.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Processed refunds and exchanges in accordance with company policy.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Regularly monitored equipment functionality, promptly addressing any maintenance needs or reporting issues to management for resolution.
  • Maintained effective team member communication.
  • Maintained a clean and organized meat department, ensuring optimal presentation and reducing waste.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Stocked designated items on shelves, end caps and displays.
  • Picked and packed order items.

Education

High School Diploma -

Indian Trail High School
Kenosha, Wi
05.2001 -

Skills

Effective Communication

Timeline

Cashier

Taco Bell
10.2023 - Current

Front of House Employee

Panda Express
01.2023 - 09.2023

Cart Pusher

Woodmans Food Markets
06.2022 - 08.2022

Warehouse Associate

Amazon
09.2021 - 05.2022

Cart Pusher/Cashier/Meat Market Stocker

Woodmansfoodmarkets
07.2020 - 08.2021

High School Diploma -

Indian Trail High School
05.2001 -
Matthew Needham