Matthew Nelson
Reston,VA
Summary
Dynamic professional with a diverse background, including impactful roles at Tax Analysts and Starbucks. Excelled in creative design, leveraging Adobe Photoshop and Illustrator to enhance brand visibility, and demonstrated exceptional leadership by improving team performance. Fluent in Spanish, adept at fostering seamless communication and collaboration. Proven track record of adapting to new challenges and achieving results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Stay-at-home Dad
Self-employeed
06.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Child care, cooking, cleaning, grocery shopping, house finances.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Graphic Designer
Tax Analysts
01.2007 - 01.2010
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Shift Manager /Coffee Barista
Starbucks
01.2003 - 01.2007
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
File Clerk
U.S. Citizenship and Immigration Services
01.1998 - 01.2002
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
Mail Clerk
Capital One
01.1996 - 01.1998
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Education
Bachelor of Arts - Painting And Printmaking
Virginia Commonwealth University
Richmond, VA05.1994
Skills
Fluent in Spanish
Adobe Photoshop
Adobe Illustrator
Microsoft Office Suite
Apple Ios Suite
Certification
cpr certification until 2026
Languages
Spanish
Full Professional
Timeline
Stay-at-home Dad
Self-employeed
06.2010 - Current
Graphic Designer
Tax Analysts
01.2007 - 01.2010
Shift Manager /Coffee Barista
Starbucks
01.2003 - 01.2007
File Clerk
U.S. Citizenship and Immigration Services
01.1998 - 01.2002
Mail Clerk
Capital One
01.1996 - 01.1998
Bachelor of Arts - Painting And Printmaking
Virginia Commonwealth University
Similar Profiles
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
Isabella SantosIsabella Santos
Babysitter at Self-employeedBabysitter at Self-employeed
Alvaro OrellanaAlvaro Orellana
Operational Support Analyst at AssurantOperational Support Analyst at Assurant