Matthew Nelson
Shipping And Receiving
Pearland ,TX
Summary
Dynamic Shipping and Receiving Manager at Total Safety Services, adept in warehouse operations and freight management. Enhanced efficiency through strategic layout redesign and established safety protocols, reducing workplace accidents. Proven leader with strong teamwork skills, driving inventory accuracy and customer satisfaction through proactive communication and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Shipping and Receiving Manager
Total Safety Services
05.2022 - Current
- Organized storage areas to optimize materials movements and minimize labor hours.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Led response to critical logistics challenge, minimizing delays through proactive communication and alternative planning.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Enhanced warehouse efficiency by redesigning layout to streamline flow of goods from receiving to shipping.
Lead Tire Technician
Discount Tire
03.2020 - 05.2023
- Reduced customer wait times by streamlining tire installation and repair tasks.
- Mentored junior tire technicians, facilitating their growth and development within the company.
- Assisted customers in making informed decisions on tire purchases based on their specific vehicle requirements.
- Coordinated staff scheduling effectively, minimizing overtime costs while maintaining optimal levels of coverage during peak hours.
- Increased repeat business with exceptional customer service skills and in-depth product knowledge.
- Led a team of technicians to consistently meet or exceed performance goals and customer satisfaction ratings.
- Enhanced safety standards within the workplace by conducting regular equipment maintenance and inspections.
- Implemented preventative maintenance programs for vehicles under our care, resulting in longer-lasting tires and improved customer satisfaction.
Education
High School Diploma -
Turner High School And Career Center
Pearland, TXNo Degree - Radiology
San Jacinto College
Pasadena, TXSkills
Warehouse operations
Shipping procedures
Freight management
Lean principles
Order fulfillment
Receiving processes
Teamwork and collaboration
Warehouse logistics
Timeline
Shipping and Receiving Manager
Total Safety Services
05.2022 - Current
Lead Tire Technician
Discount Tire
03.2020 - 05.2023
High School Diploma -
Turner High School And Career Center
No Degree - Radiology
San Jacinto College