I would like to utilize and build upon my experience and skills in the field of Marine Inspection & Services.
Overview
19
19
years of professional experience
Work History
Operations Manager
Coastal Gulf & International Inc
Corpus Christi, TX
12.2022 - 09.2025
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Facilitated smooth collaboration between departments through clear communication channels.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Operations Manager
Bureau Veritas
Corpus Christi, TX
11.2021 - 12.2022
Developed and implemented standard operating procedures to ensure compliance and quality assurance.
Analyzed performance metrics to identify areas for improvement and boost productivity.
Managed vendor relationships to optimize supply chain operations and reduce costs.
Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Coordinated training programs to improve team capabilities in safety and operational protocols.
Collaborated with senior leadership on strategic initiatives to drive organizational growth and sustainability.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Assistant Division Manager
Inspectorate
Corpus Christi, Tx
03.2019 - 11.2019
Managed the location’s employees and ensured their compliance with acceptable work habits, safety requirements, company policies, accuracy of test results and the reporting of results, as well as all other aspects of their job performance.
Maintained current contacts and established new contacts with clients.
Supervised and directed division employees to ensure that the efficiency of the locations operations and equipment remained high.
Responsible for verifying invoice accuracy.
Maintained all applicable safety programs and good housekeeping practices.
Held monthly safety meetings and maintained all meeting records per corporate requirements.
Operations Manager
Coastal Gulf & International
Baytown, Tx
10.2018 - 03.2019
Managed the location’s employees and ensure their compliance with acceptable work habits, safety requirements, company policies, accuracy of test results and the reporting of results, as well as all other aspects of their job performance.
Maintained current contacts and established new contacts with clients.
Supervised and directed division employees to ensure that the efficiency of the locations operations and equipment remain high.
Maintain all applicable safety programs and good housekeeping practices.
Assistant Division Manager
Inspectorate
Pasadena, Tx
05.2008 - 11.2017
Managed the location’s employees and ensured their compliance with acceptable work habits, safety requirements, company policies, accuracy of test results and the reporting of results, as well as all other aspects of their job performance.
Maintained current contacts and established new contacts with clients.
Supervised and directed division employees to ensure that the efficiency of the locations operations and equipment remained high.
Responsible for verifying invoice accuracy.
Maintained all applicable safety programs and good housekeeping practices.
Held monthly safety meetings and maintained all meeting records per corporate requirements.
Branch Manager
VIP Chemical, Inc.
Pasadena, Tx
06.2006 - 05.2008
Managed the location’s employees and ensured their compliance with acceptable work habits, safety requirements, company policies, accuracy of test results and the reporting of results, as well as all other aspects of their job performance.
Maintained current contacts and established new contacts with clients.
Supervised and directed division employees to ensure that the efficiency of the locations operations and equipment remained high.
Maintained all applicable safety programs and good housekeeping practices
Education
High School Diploma -
Sam Rayburn High School
Pasadena, Texas
01.1999
Skills
Effective problem resolution
Effective team leadership
Operational efficiency management
Service excellence
SUMMARY OF QUALIFICATIONS
A combined 16 years of marine inspection experience in various chemical and petroleum products. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.