Matthew Niemann
Indianapolis,IN
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Department Manager
Walmart
Indianapolis, IN
02.2016 - 01.2019
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Followed safety protocols and company processes and procedures.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Handled shift overstock, restocking and inventory control.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Tile Setter
Self Employed Web
Indianapolis, IN
01.2010 - 01.2015
- Created decorative wall and floor designs using mosaic tile setups.
- Collaborated with other tradespeople such as plumbers, electricians, masons, in order to complete projects efficiently.
- Used power tools and machinery properly to avoid job site accidents.
- Installed backer boards on floors and walls to provide a base for the tiling process.
- Created precise shapes in tile and stone to work around terrain, corners and obstacles.
- Ensured that all customer requirements were met before leaving job site.
- Cut tiles and marble to project specifications by using power wet saws and tile cutters.
- Met with clients to discuss pricing, schedules and tiling needs and offered quotes for intended jobs.
- Identified materials and amount of labor required for project completion after reviewing blueprints.
- Utilized plywood and mortar to level different surfaces before laying marble and tile.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN04-2010
Skills
- Team Supervision
- Customer Service
- Cost Planning
- QC
Timeline
Department Manager
Walmart
02.2016 - 01.2019
Tile Setter
Self Employed Web
01.2010 - 01.2015
High School Diploma -
Perry Meridian High School
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