Matthew O'Brien
Louisville,KY
Overview
28
28
years of professional experience
Work History
Owner/Operator
O'Brien Exteriors
Louisville, KY
01.2014 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Installer
America's Window
Charlestown, IN
12.2006 - 12.2013
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Installer
Primax
Louisville, KY
05.1996 - 09.2006
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
Apprentice
American Electric
Louisville, KY
07.1995 - 09.1996
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
Education
GED -
Jefferson High School Louisville, Kentucky
Louisville, KY04.1993
Skills
- Operations Oversight
- Sales Negotiation
- Mechanical Recoveries
- Operational Reporting
- Operations Management
- Personnel Management
- Payroll Processing
- Negotiation
- Strategic Planning
- Relationship Management
- Hiring
Timeline
Owner/Operator
O'Brien Exteriors
01.2014 - Current
Installer
America's Window
12.2006 - 12.2013
Installer
Primax
05.1996 - 09.2006
Apprentice
American Electric
07.1995 - 09.1996
GED -
Jefferson High School Louisville, Kentucky