Matthew O'Donnell
Aurora,IL
Summary
I possess a profound dedication to my endeavors, characterized by a fervent work ethic and a penchant for solving complex challenges. When tasked with a task or presented with an opportunity to assist, I exhibit a steadfast commitment to its completion. My intrinsic motivation drives me to continuously seek growth and understanding, fostering a proactive approach to learning from others and absorbing a wealth of knowledge pertinent to the subject at hand. Furthermore, I embody a quiet, grounded demeanor, underscored by a steadfast adherence to elevated standards of personal conduct. This commitment to excellence manifests in my persistent pursuit of self-improvement and the cultivation of a refined character.
Overview
4
4
years of professional experience
Work History
Food Runner/ Bar Back
Englewood Moose Lodge 1933
2022.05 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Gym Manager
Fitness 1440
2024.05 - 2024.08
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
Busser
Lock N' Key
2021.03 - 2021.08
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
No Degree - Finance And Sports Management
Aurora University
Aurora, IL05.2027
High School Diploma -
Glenbard South Highschool
Glen Ellyn, IL04.2021
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Strong teamwork
- Sense of urgency
- Effective Multitasking
- Cash Handling
- Cleaning and sanitizing
- Performance Improvement
- Problem-Solving
- Computer Skills
Hobbies
I love to play golf and hockey. I've played hockey my entire life
Timeline
Gym Manager
Fitness 1440
2024.05 - 2024.08
Food Runner/ Bar Back
Englewood Moose Lodge 1933
2022.05 - Current
Busser
Lock N' Key
2021.03 - 2021.08
No Degree - Finance And Sports Management
Aurora University
High School Diploma -
Glenbard South Highschool
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