Summary
Overview
Work History
Education
Skills
Activities
Interests
Timeline
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Matthew Orr

Matthew Orr

Lake Pleasant,USA

Summary

Accomplished Senior Operations Manager with a proven track record in the US Army. Excels in organizational development and critical thinking. Demonstrated expertise in executive coaching and group facilitation, significantly enhancing team performance and operational efficiency. Renowned for innovative solutions and a strategic approach to achieving business objectives and compliance standards.

Overview

13
13
years of professional experience

Work History

Senior Operations Manager

US Army
08.2022 - Current
  • Facilitated training sessions for 150 new employees on company policies and procedures.
  • Assessed company operations for compliance with safety standards.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Senior Operations Manager

US Army
05.2020 - 07.2022
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Collaborated with internal departments to create action plans for implementing changes identified through research.
  • Maintained positive working relationship with fellow staff and management.
  • Managed an organization with 90 instructors and an annual student trough put of 1500 students.

Operations Manager

US Army
05.2019 - 05.2020
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Operations Manager

US Army
07.2018 - 05.2019
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, on-boarding and training, disciplinary action as necessary.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored and improved efficiency of processes, team performance, and customer service.

Student

US Army Sergeants Major Academy
07.2017 - 07.2018


  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Completed rigorous readings as directed to support unit learning goals.
  • Collaborated on group projects to complete professional deliverables.

Senior Instructor

US Army Airborne School
06.2015 - 07.2017

Served as Senior Instructor, responsible for training and certifying Instructors.

  • Provided Basic Airborne instruction in a tactical setting for 3,800 students annually.
  • inspired confidence in students trough action.

Senior Instructor

US Army/ Capital University
06.2012 - 07.2015

Served as senior instructor, responsible for developing course schedules. Instructed University students in leadership and team building.

  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.

Education

Master of Science - Management

Excelsior College
Albany, NY
05.2020

Bachelor of Arts - Liberal Arts

Excelsior College
Albany, NY
06.2018

Graduate of the United States Army Sergeants Major Course - undefined

USASMA
El Paso, TX
06.2018

Skills

  • Leadership development coaching
  • Workforce development initiatives
  • Effective group facilitation
  • Collaborative team development
  • Team member development
  • Effective resource allocation planning
  • SOP development
  • Interdepartmental collaboration

Activities

  • Army Legion of Merit Medal
  • Army Bronze Star Medal
  • Passionate Outdoors-man
  • Amateur Disc Golfer
  • Fitness Enthusiast with a Specialization in Running, Functional fitness and Winter sports
  • Devoted Christian with a commitment to serving our elderly population

Interests

Volunteering to assist our senior citizen community

Outdoor sports/Fitness

Timeline

Senior Operations Manager

US Army
08.2022 - Current

Senior Operations Manager

US Army
05.2020 - 07.2022

Operations Manager

US Army
05.2019 - 05.2020

Operations Manager

US Army
07.2018 - 05.2019

Student

US Army Sergeants Major Academy
07.2017 - 07.2018

Senior Instructor

US Army Airborne School
06.2015 - 07.2017

Senior Instructor

US Army/ Capital University
06.2012 - 07.2015

Bachelor of Arts - Liberal Arts

Excelsior College

Graduate of the United States Army Sergeants Major Course - undefined

USASMA

Master of Science - Management

Excelsior College